Vietnam SMS Carrier Maintenance - Viettel Mobile
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 02, 2026 - 10:00 PDT
Scheduled - The Viettel Mobile network in Vietnam is conducting an emergency maintenance from 02 August 2026 at 10:00 PDT until 02 August 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Viettel Mobile Vietnam handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Aug 2, 2026 10:00-13:00 PDT
SMS Delivery Delays from Twilio to Metfone Cambodia
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Aug 02, 2026 - 07:28 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Aug 01, 2026 - 22:27 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Aug 01, 2026 - 07:27 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 31, 2026 - 20:54 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jul 31, 2026 - 04:53 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 31, 2026 - 04:42 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 30, 2026 - 20:44 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 30, 2026 - 16:42 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 30, 2026 - 14:40 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 30, 2026 - 04:39 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jul 29, 2026 - 14:34 PDT
Update - We are continuing to work on a fix for this issue.
Jul 29, 2026 - 14:34 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jul 29, 2026 - 11:51 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 29, 2026 - 03:50 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 28, 2026 - 23:48 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 28, 2026 - 21:46 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 28, 2026 - 17:27 PDT
Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 28, 2026 - 17:06 PDT
Voice Call Failures from Twilio Phone Numbers to Core Communications United States
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Core Communications network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Aug 02, 2026 - 03:40 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Core Communications network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Aug 01, 2026 - 03:33 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Core Communications network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 31, 2026 - 03:31 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Core Communications network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jul 30, 2026 - 11:30 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Core Communications network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 30, 2026 - 03:26 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Core Communications network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 29, 2026 - 23:22 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Core Communications network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 29, 2026 - 21:21 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Core Communications network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 29, 2026 - 20:15 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Core Communications network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jul 29, 2026 - 04:02 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Core Communications network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 28, 2026 - 19:56 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Core Communications network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 28, 2026 - 15:55 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Core Communications network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 28, 2026 - 13:54 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio to Core Communications network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 28, 2026 - 12:54 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jul 28, 2026 - 11:38 PDT
Update - Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 28, 2026 - 03:37 PDT
Update - Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 27, 2026 - 23:35 PDT
Update - Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 27, 2026 - 21:35 PDT
Identified - Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 27, 2026 - 20:33 PDT
Investigating - Twilio customers may be experiencing voice call failures from subset of Twilio Phone Numbers to network subscribers in the United States, impacting a subset of phone numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 27, 2026 - 20:13 PDT
Voice Call Failures from Twilio Phone Numbers to Reliance Jio India
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Aug 01, 2026 - 17:10 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 31, 2026 - 17:10 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 30, 2026 - 17:06 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 29, 2026 - 16:52 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 28, 2026 - 16:51 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 27, 2026 - 16:50 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 26, 2026 - 16:50 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 25, 2026 - 16:47 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 24, 2026 - 16:47 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 23, 2026 - 16:46 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 22, 2026 - 16:45 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 21, 2026 - 16:45 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 20, 2026 - 16:37 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 19, 2026 - 16:36 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 18, 2026 - 16:36 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jul 18, 2026 - 00:34 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 17, 2026 - 16:34 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 17, 2026 - 12:33 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network - Andhra Pradesh, Maharashtra & Goa, Tamil Nadu, Karnataka - subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 17, 2026 - 10:28 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network - Andhra Pradesh, Maharashtra & Goa, Tamil Nadu, Karnataka - subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 17, 2026 - 09:44 PDT
Identified - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 17, 2026 - 09:26 PDT
Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 17, 2026 - 09:01 PDT
Investigating - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 17, 2026 - 08:54 PDT
SMS Delivery Delays from Twilio to Unitel Angola
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Aug 01, 2026 - 14:29 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 31, 2026 - 14:26 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jul 30, 2026 - 22:26 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 30, 2026 - 14:23 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 30, 2026 - 10:17 PDT
Update - Twilio customers may be experiencing SMS delivery delays and Failures from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 30, 2026 - 08:15 PDT
Update - Twilio customers may be experiencing SMS delivery delays and Failures from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 30, 2026 - 07:13 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 30, 2026 - 00:13 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 29, 2026 - 20:13 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 29, 2026 - 18:11 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 29, 2026 - 17:06 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 29, 2026 - 15:49 PDT
SMS Delivery Receipt Delays from Twilio to Liberty Puerto Rico
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 30, 2026 - 12:46 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 30, 2026 - 12:39 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jul 30, 2026 - 04:03 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
Components: SMS, Latin America
Jul 29, 2026 - 20:03 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 29, 2026 - 16:00 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 29, 2026 - 14:00 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 29, 2026 - 12:59 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 29, 2026 - 12:53 PDT
Uptime over the past 90 days. View historical uptime.
PROGRAMMABLE MESSAGING Degraded Performance
90 days ago
100.0 % uptime
Today
MMS Operational
SMS Operational
SMPP Operational
WhatsApp Messaging Operational
Notify Operational
Conversations Operational
Messaging Insights Operational
Messaging Services Operational
Content API Operational
Toll-free verification Operational
90 days ago
100.0 % uptime
Today
RCS Messaging Operational
90 days ago
100.0 % uptime
Today
Programmable Messaging API Degraded Performance
90 days ago
100.0 % uptime
Today
Intelligent Alerts Operational
90 days ago
100.0 % uptime
Today
PROGRAMMABLE VOICE US1 Operational
90 days ago
100.0 % uptime
Today
PSTN US1 Operational
SIP Interface US1 Operational
Client Web US1 Operational
Client Mobile US1 Operational
Conference US1 Operational
Recording US1 Operational
Queue US1 Operational
Text-to-Speech US1 Operational
Recording Transcriptions US1 Operational
TwiML US1 Operational
Voice Insights US1 Operational
Speech Recognition (Gather Speech) US1 Operational
Realtime Transcriptions US1 Operational
90 days ago
100.0 % uptime
Today
Pay US1 Operational
Media Streams US1 Operational
Dialogflow US1 Operational
ConversationRelay US1 Operational
90 days ago
100.0 % uptime
Today
Voice REST API US1 Operational
90 days ago
100.0 % uptime
Today
PROGRAMMABLE VOICE AU1 Operational
90 days ago
100.0 % uptime
Today
PSTN AU1 Operational
SIP Interface AU1 Operational
Client Web AU1 Operational
Client Mobile AU1 Operational
Conference AU1 Operational
Recording AU1 Operational
Queue AU1 Operational
Text-to-Speech AU1 Operational
Recording Transcriptions AU1 Operational
TwiML AU1 Operational
Voice Insights AU1 Operational
Speech Recognition (Gather Speech) AU1 Operational
Realtime Transcriptions AU1 Operational
90 days ago
100.0 % uptime
Today
Pay AU1 Operational
Media Streams AU1 Operational
ConversationRelay AU1 Operational
Voice REST API AU1 Operational
PROGRAMMABLE VOICE IE1 Operational
90 days ago
100.0 % uptime
Today
PSTN IE1 Operational
SIP Interface IE1 Operational
Client Web IE1 Operational
Client Mobile IE1 Operational
Conference IE1 Operational
Recording IE1 Operational
Queue IE1 Operational
Text-to-Speech IE1 Operational
Recording Transcriptions IE1 Operational
TwiML IE1 Operational
Voice Insights IE1 Operational
Speech Recognition (Gather Speech) IE1 Operational
Realtime Transcriptions IE1 Operational
90 days ago
100.0 % uptime
Today
Pay IE1 Operational
Media Streams IE1 Operational
ConversationRelay IE1 Operational
Voice REST API IE1 Operational
ACCOUNT SECURITY Operational
Authy 2FA Operational
Verify Operational
Authy App Operational
Lookup Operational
ELASTIC SIP TRUNKING US1 Operational
Origination US1 Operational
Termination US1 Operational
ELASTIC SIP TRUNKING AU1 Operational
Origination AU1 Operational
Termination AU1 Operational
ELASTIC SIP TRUNKING IE1 Operational
Origination IE1 Operational
Termination IE1 Operational
TaskRouter Operational
FLEX Operational
Flex Agent Copilot Operational
Flex Agent Desktop Operational
Flex Application Platform Operational
Flex Insights Operational
Flex Queue Stats Operational
Flex Teams View Operational
Flex Admin Console Operational
Flex Routing Operational
Flex Conversations Operational
Flex Programmable Chat Operational
Flex Programmable Voice Operational
Proxy Operational
Flex Plugins Operational
Flex Billing Operational
CONVERSATIONS Operational
Conversation Orchestrator Operational
Conversation Intelligence Operational
Conversation Intelligence (classic) Operational
Conversation Memory Operational
Enterprise Knowledge Operational
TWILIO EMAIL Operational
90 days ago
100.0 % uptime
Today
Mailsend: Comms API Operational
Logs Operational
Dedicated IP Address Operational
90 days ago
100.0 % uptime
Today
INTERCONNECT Under Maintenance
PHONE NUMBERS Operational
PROGRAMMABLE CHAT Operational
PROGRAMMABLE VIDEO Operational
90 days ago
100.0 % uptime
Today
Group Rooms Operational
Peer-to-Peer Rooms Operational
Recordings Operational
Compositions Operational
Network Traversal Service Operational
Go Rooms Operational
Video Insights Operational
Realtime Transcriptions Operational
90 days ago
100.0 % uptime
Today
PROXY Operational
SERVERLESS Operational
Studio Operational
Functions Operational
Assets Operational
TwiML Bins Operational
Sync Operational
DEVELOPER TOOLS Degraded Performance
Console Operational
Event Streams Operational
Debugger & Alarms Operational
Documentation Operational
REST API Operational
Bulk Export Degraded Performance
TWILIO PLATFORM Operational
Billing Operational
Customer Support Center Operational
Other Operational
Account Insights Operational
Trust Hub Operational
Organization Operational
CARRIER NETWORK Degraded Performance
SMS Long Code, North America Under Maintenance
MMS Long Code, North America Under Maintenance
SMS Short Code, North America Degraded Performance
MMS Short Code, North America Operational
SMS Toll-Free, North America Degraded Performance
MMS Toll-Free, North America Operational
Voice, North America Degraded Performance
Voice, Latin America Operational
SMS, Latin America Operational
Voice, APAC Degraded Performance
SMS, APAC Under Maintenance
MMS, APAC Operational
Voice, Europe Operational
SMS, Europe Operational
Voice, Middle East & Africa Operational
SMS, Middle East & Africa Operational
Verify Silent Network Auth Operational
Lookup Identity Match Operational
Lookup Line Type Intelligence [Legacy API] Operational
Lookup Line Type Intelligence [Twilio API] Operational
Lookup SIM Swap Operational
Legacy Identity MatchAndAttributes Operational
FRONTLINE Operational
Sender ID Operational
90 days ago
100.0 % uptime
Today
ZIPWHIP MESSAGING Degraded Performance
SMS Long Code, North America Operational
MMS Long Code, North America Operational
SMS Toll-Free, North America Degraded Performance
MMS Toll-Free, North America Operational
ZIPWHIP TOOLS Operational
Zipwhip Provisioner Dashboard and API Operational
Zipwhip Support Ticketing Operational
Toll-Free Verification Portal Operational
SendGrid Mail Sending Operational
API v3 Operational
SMTP Operational
API v2 Operational
SendGrid Marketing Campaigns Operational
SendGrid Webhooks Operational
Event Webhooks Operational
Parse API Operational
SendGrid API Operational
SendGrid Website Operational
SendGrid Statistics Operational
SendGrid Email Activity Operational
SendGrid Partners Operational
SendGrid Billing Operational
SendGrid Legacy Marketing Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Philippines SMS Carrier Maintenance - Globe Telecom Aug 2, 2026 12:00-14:00 PDT

Scheduled -

The Globe Telecom network in the Philippines is conducting a planned maintenance from 02 August 2026 at 12:00 PDT until 02 August 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Globe Telecom Philippines handsets.
Jul 30, 2026 - 11:18 PDT

Russia SMS Carrier Maintenance - Tele2 Aug 3, 2026 13:00-17:00 PDT

The Tele2 network in Russia is conducting a planned maintenance from 03 August 2026 at 13:00 PDT until 03 August 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Jul 31, 2026 - 08:36 PDT

United Kingdom SMS Carrier Maintenance - O2 Aug 3, 2026 13:30 - Aug 6, 2026 22:00 PDT

The O2 network in the United Kingdom is conducting a planned maintenance from 03 August 2026 at 13:30 PDT until 06 August 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to O2 United Kingdom handsets.
Posted on Jul 24, 2026 - 04:08 PDT

Multiple Destination SMS Carrier Partner Maintenance Aug 3, 2026 19:00-21:00 PDT

Our SMS carrier partner in Morocco, France, Liberia, Moldova, Mauritius, Jordan, Cameroon, Luxembourg, Poland, the Democratic Republic of the Congo, Nigeria, Mauritania, Uganda and Réunion is conducting a planned maintenance from 03 August 2026 at 19:00 PDT until 03 August 2026 at 21:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Morocco, France, Liberia, Moldova, Mauritius, Jordan, Cameroon, Luxembourg, Poland, Democratic Republic of the Congo, Nigeria, Mauritania, Uganda and Réunion handsets.
Posted on Jul 31, 2026 - 07:35 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile Aug 3, 2026 20:00 - Aug 4, 2026 04:00 PDT

The T-Mobile network in the United States is conducting a planned maintenance from 03 August 2026 at 20:00 PDT until 04 August 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Posted on Jul 31, 2026 - 13:44 PDT

New Zealand Voice Carrier Partner Maintenance Aug 5, 2026 03:00-05:00 PDT

Our Voice carrier partner in New Zealand is conducting a planned maintenance from 05 August 2026 at 03:00 PDT until 05 August 2026 at 05:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio New Zealand phone numbers.
Posted on Jul 23, 2026 - 01:11 PDT

Japan SMS Carrier Maintenance - Rakuten Aug 5, 2026 06:00-13:00 PDT

The Rakuten network in Japan is conducting a planned maintenance from 05 August 2026 at 06:00 PDT until 05 August 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Rakuten Japan handsets.
Posted on Jul 23, 2026 - 22:01 PDT

Russia SMS Carrier Maintenance - Tele2 Aug 5, 2026 13:00-17:00 PDT

The Tele2 network in Russia is conducting a planned maintenance from 05 August 2026 at 13:00 PDT until 05 August 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Jul 31, 2026 - 08:36 PDT

United States and Canada Twilio SMS and MMS Maintenance Aug 5, 2026 20:00 - Aug 6, 2026 00:00 PDT

Twilio is conducting a planned maintenance from 05 August 2026 at 20:00 PDT until 06 August 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes and short codes.
Posted on Jul 06, 2026 - 19:24 PDT

Japan SMS Carrier Maintenance - Rakuten Aug 6, 2026 06:00-13:00 PDT

The Rakuten network in Japan is conducting a planned maintenance from 06 August 2026 at 06:00 PDT until 06 August 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Rakuten Japan handsets.
Posted on Jul 23, 2026 - 22:02 PDT

Multiple Destination SMS Carrier Partner Maintenance Aug 6, 2026 15:00-19:00 PDT

Our SMS carrier partner in Germany, Mexico, the United Kingdom and Spain is conducting a planned maintenance from 06 August 2026 at 15:00 PDT until 06 August 2026 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from O2, Spusu, Group 3G UMTS, Telcel and Telefonica Germany, Mexico, United Kingdom and Spain handsets.
Posted on Jul 30, 2026 - 14:21 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Aug 9, 2026 09:00 - Aug 10, 2026 00:30 PDT

Our carrier partner Three United Kingdom is conducting a planned maintenance from 09 August 2026 at 09:00 PDT until 10 August 2026 at 00:30 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.



Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Posted on Jul 31, 2026 - 13:21 PDT

Philippines SMS Carrier Partner Maintenance Aug 9, 2026 12:00-14:00 PDT

Our SMS carrier partner in the Philippines is conducting a planned maintenance from 09 August 2026 at 12:00 PDT until 09 August 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Globe Telecom Philippines handsets.
Posted on Jul 30, 2026 - 11:42 PDT

Russia SMS Carrier Maintenance - Tele2 Aug 10, 2026 13:00-17:00 PDT

The Tele2 network in Russia is conducting a planned maintenance from 10 August 2026 at 13:00 PDT until 10 August 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Jul 31, 2026 - 08:37 PDT

New Zealand Voice Carrier Partner Maintenance Aug 12, 2026 03:00-05:00 PDT

Our Voice carrier partner in New Zealand is conducting a planned maintenance from 12 August 2026 at 03:00 PDT until 12 August 2026 at 05:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio New Zealand phone numbers.
Posted on Jul 23, 2026 - 01:11 PDT

Russia SMS Carrier Maintenance - Tele2 Aug 12, 2026 13:00-17:00 PDT

The Tele2 network in Russia is conducting a planned maintenance from 12 August 2026 at 13:00 PDT until 12 August 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Jul 31, 2026 - 08:37 PDT

United States and Canada Twilio SMS and MMS Maintenance Aug 12, 2026 20:00 - Aug 13, 2026 00:00 PDT

Twilio is conducting a planned maintenance from 12 August 2026 at 20:00 PDT until 13 August 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes and short codes.
Posted on Jul 06, 2026 - 20:19 PDT

United States MMS Carrier Partner Maintenance Aug 13, 2026 01:00-03:30 PDT

Our MMS carrier partner in the United States is conducting a planned maintenance from 13 August 2026 at 01:00 PDT until 13 August 2026 at 03:30 PDT. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via subset of United States short codes.
Posted on Jul 30, 2026 - 14:50 PDT

Twilio Interconnect Maintenance Aug 14, 2026 14:00-21:00 PDT

Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 14, 2026, at 14:00 PDT until August 14, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Interconnect Services through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
Posted on Jul 14, 2026 - 04:46 PDT

Twilio Voice Maintenance Aug 14, 2026 14:00-21:00 PDT

Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 14, 2026, at 14:00 PDT until August 14, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Voice traffic routing through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
Posted on Jul 14, 2026 - 04:28 PDT

Twilio Messaging Maintenance Aug 14, 2026 14:00-21:00 PDT

Twilio will conduct infrastructure maintenance on the London (IE1) PoP from August 14, 2026, at 14:00 PDT until August 14, 2026, at 21:00 PDT. Overall service impact is expected to be minimal. However, there could be intermittent message delivery failures and delivery delays of up to 90 seconds during traffic reconvergence for traffic routing to and from Twilio’s IE1/London edge location.



Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure a seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service disruption during the switch replacement.
Posted on Jul 14, 2026 - 04:38 PDT

Twilio Authentication Maintenance Aug 14, 2026 14:00-21:00 PDT

Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 14, 2026, at 14:00 PDT until August 14, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Authentication Services (Verify and/or Lookup) through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
Posted on Jul 14, 2026 - 04:52 PDT

Twilio Voice Maintenance Aug 15, 2026 14:00-21:00 PDT

Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 15, 2026, at 14:00 PDT until August 15, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Voice traffic routing through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
Posted on Jul 14, 2026 - 04:33 PDT

Twilio Interconnect Maintenance Aug 15, 2026 14:00-21:00 PDT

Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 15, 2026, at 14:00 PDT until August 15, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Interconnect Services through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
Posted on Jul 14, 2026 - 04:48 PDT

Twilio Authentication Maintenance Aug 15, 2026 14:00-21:00 PDT

Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 15, 2026, at 14:00 PDT until August 15, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Authentication Services (Verify and/or Lookup) through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
Posted on Jul 14, 2026 - 04:54 PDT

Twilio Messaging Maintenance Aug 15, 2026 14:00-21:00 PDT

Twilio will conduct infrastructure maintenance on the London (IE1) PoP from August 15, 2026, at 14:00 PDT until August 15, 2026, at 21:00 PDT. Overall service impact is expected to be minimal. However, there could be intermittent message delivery failures and delivery delays of up to 90 seconds during traffic reconvergence for traffic routing to and from Twilio’s IE1/London edge location.



Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure a seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service disruption during the switch replacement.
Posted on Jul 14, 2026 - 04:42 PDT

Philippines SMS Carrier Maintenance - Globe Telecom Aug 16, 2026 12:00-14:00 PDT

The Globe Telecom network in the Philippines is conducting a planned maintenance from 16 August 2026 at 12:00 PDT until 16 August 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Globe Telecom Philippines handsets.
Posted on Jul 30, 2026 - 14:22 PDT

United Kingdom Account Security Carrier Partner Maintenance - EE Aug 16, 2026 14:30-21:00 PDT

Our carrier partner EE United Kingdom is conducting a planned maintenance from 16 August 2026 at 14:30 PDT until 16 August 2026 at 21:00 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.



Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
Posted on Jul 28, 2026 - 07:00 PDT

Russia SMS Carrier Maintenance - Tele2 Aug 17, 2026 13:00-17:00 PDT

The Tele2 network in Russia is conducting a planned maintenance from 17 August 2026 at 13:00 PDT until 17 August 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Jul 31, 2026 - 08:37 PDT

France Account Security Carrier Partner Maintenance - Orange Aug 17, 2026 22:30 - Aug 18, 2026 02:30 PDT

Our carrier partner Orange France is conducting a planned maintenance from 17 August 2026 at 22:30 PDT until 18 August 2026 at 02:30 PDT. During the maintenance window, there could be intermittent API request failures for Orange France customers.



Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
Posted on Jul 20, 2026 - 17:02 PDT

Russia SMS Carrier Maintenance - Tele2 Aug 19, 2026 13:00-17:00 PDT

The Tele2 network in Russia is conducting a planned maintenance from 19 August 2026 at 13:00 PDT until 19 August 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Jul 31, 2026 - 08:37 PDT

United States and Canada Twilio SMS and MMS Maintenance Aug 19, 2026 20:00 - Aug 20, 2026 00:00 PDT

Twilio is conducting a planned maintenance from 19 August 2026 at 20:00 PDT until 20 August 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes and short codes.
Posted on Jul 06, 2026 - 19:25 PDT

United States MMS Carrier Partner Maintenance Aug 20, 2026 01:00-03:30 PDT

Our MMS carrier partner in the United States is conducting a planned maintenance from 20 August 2026 at 01:00 PDT until 20 August 2026 at 03:30 PDT. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via subset of United States short codes.
Posted on Jul 30, 2026 - 14:50 PDT

Twilio Authentication Maintenance Aug 21, 2026 14:00-21:00 PDT

Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 21, 2026, at 14:00 PDT until August 21, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Authentication Services (Verify and/or Lookup) through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
Posted on Jul 14, 2026 - 19:12 PDT

Twilio Voice Maintenance Aug 21, 2026 14:00-21:00 PDT

Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 21, 2026, at 14:00 PDT until August 21, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Voice traffic routing through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
Posted on Jul 14, 2026 - 05:35 PDT

Twilio Messaging Maintenance Aug 21, 2026 14:00-21:00 PDT

Twilio will conduct infrastructure maintenance on the London (IE1) PoP from August 21, 2026, at 14:00 PDT until August 21, 2026, at 21:00 PDT. Overall service impact is expected to be minimal. However, there could be intermittent message delivery failures and delivery delays of up to 90 seconds during traffic reconvergence for traffic routing to and from Twilio’s IE1/London edge location.



Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure a seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service disruption during the switch replacement.
Posted on Jul 14, 2026 - 05:41 PDT

Twilio Interconnect Maintenance Aug 21, 2026 14:00-21:00 PDT

Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 21, 2026, at 14:00 PDT until August 21, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Interconnect Services through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
Posted on Jul 14, 2026 - 19:07 PDT

Twilio Interconnect Maintenance Aug 22, 2026 14:00-21:00 PDT

Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 22, 2026, at 14:00 PDT until August 22, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Interconnect Services through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
Posted on Jul 14, 2026 - 19:09 PDT

Twilio Messaging Maintenance Aug 22, 2026 14:00-21:00 PDT

Twilio will conduct infrastructure maintenance on the London (IE1) PoP from August 22, 2026, at 14:00 PDT until August 22, 2026, at 21:00 PDT. Overall service impact is expected to be minimal. However, there could be intermittent message delivery failures and delivery delays of up to 90 seconds during traffic reconvergence for traffic routing to and from Twilio’s IE1/London edge location.



Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure a seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service disruption during the switch replacement.
Posted on Jul 14, 2026 - 05:43 PDT

Twilio Authentication Maintenance Aug 22, 2026 14:00-21:00 PDT

Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 22, 2026, at 14:00 PDT until August 22, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Authentication Services (Verify and/or Lookup) through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
Posted on Jul 14, 2026 - 19:15 PDT

Twilio Voice Maintenance Aug 22, 2026 14:00-21:00 PDT

Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 22, 2026, at 14:00 PDT until August 22, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Voice traffic routing through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
Posted on Jul 14, 2026 - 05:38 PDT

Philippines SMS Carrier Maintenance - Globe Telecom Aug 23, 2026 12:00-14:00 PDT

The Globe Telecom network in the Philippines is conducting a planned maintenance from 23 August 2026 at 12:00 PDT until 23 August 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Globe Telecom Philippines handsets.
Posted on Jul 30, 2026 - 14:54 PDT

Russia SMS Carrier Maintenance - Tele2 Aug 24, 2026 13:00-17:00 PDT

The Tele2 network in Russia is conducting a planned maintenance from 24 August 2026 at 13:00 PDT until 24 August 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Jul 31, 2026 - 08:38 PDT

Japan SMS Carrier Maintenance - Rakuten Aug 25, 2026 06:00-13:00 PDT

The Rakuten network in Japan is conducting a planned maintenance from 25 August 2026 at 06:00 PDT until 25 August 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Rakuten Japan handsets.
Posted on Jul 23, 2026 - 22:03 PDT

Japan SMS Carrier Maintenance - Rakuten Aug 26, 2026 06:00-13:00 PDT

The Rakuten network in Japan is conducting a planned maintenance from 26 August 2026 at 06:00 PDT until 26 August 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Rakuten Japan handsets.
Posted on Jul 23, 2026 - 22:07 PDT

Russia SMS Carrier Maintenance - Tele2 Aug 26, 2026 13:00-17:00 PDT

The Tele2 network in Russia is conducting a planned maintenance from 26 August 2026 at 13:00 PDT until 26 August 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Jul 31, 2026 - 08:38 PDT

United States and Canada Twilio SMS and MMS Maintenance Aug 26, 2026 20:00 - Aug 27, 2026 00:00 PDT

Twilio is conducting a planned maintenance from 26 August 2026 at 20:00 PDT until 27 August 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes and short codes.
Posted on Jul 06, 2026 - 19:26 PDT

United States MMS Carrier Partner Maintenance Aug 27, 2026 01:00-03:30 PDT

Our MMS carrier partner in the United States is conducting a planned maintenance from 27 August 2026 at 01:00 PDT until 27 August 2026 at 03:30 PDT. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via subset of United States short codes.
Posted on Jul 30, 2026 - 14:53 PDT

Philippines SMS Carrier Maintenance - Globe Telecom Aug 30, 2026 12:00-14:00 PDT

The Globe Telecom network in the Philippines is conducting a planned maintenance from 30 August 2026 at 12:00 PDT until 30 August 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Globe Telecom Philippines handsets.
Posted on Jul 30, 2026 - 14:53 PDT

Russia SMS Carrier Maintenance - Tele2 Aug 31, 2026 13:00-17:00 PDT

The Tele2 network in Russia is conducting a planned maintenance from 31 August 2026 at 13:00 PDT until 31 August 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Jul 31, 2026 - 08:38 PDT
System Metrics Month Week Day
API Response Time - North America
Fetching
API Response Time - Europe
Fetching

Aug 2, 2026

SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric and Long Codes to Safaricom Kenya
Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric and Long Codes to Safaricom network subscribers in Kenya is operating normally.
Aug 2, 08:57 PDT
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom network subscribers in Kenya and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 2, 07:51 PDT
Identified - Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom network subscribers in Kenya. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 2, 06:52 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom network subscribers in Kenya. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 2, 06:17 PDT
Voice Call Post Dial Delay and Failures from Twilio Phone Numbers to Claro Guatemala
Resolved - The incident has been resolved and voice calls from Twilio Phone Numbers to Claro network subscribers in Guatemala are operating normally.
Aug 2, 08:24 PDT
Update - We have observed a recovery in voice calls from Twilio Phone Numbers to Claro network subscribers in Guatemala and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
Aug 1, 22:51 PDT
Update - We have observed a recovery in voice calls from Twilio Phone Numbers to Claro network subscribers in Guatemala and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
Aug 1, 06:51 PDT
Update - We have observed a recovery in voice calls from Twilio Phone Numbers to Claro network subscribers in Guatemala and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 31, 22:40 PDT
Update - We have observed a recovery in voice calls from Twilio Phone Numbers to Claro network subscribers in Guatemala and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 31, 18:40 PDT
Monitoring - We have observed a recovery in voice calls from Twilio Phone Numbers to Claro network subscribers in Guatemala and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 16:39 PDT
Update - Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 30, 16:37 PDT
Update - Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 29, 16:37 PDT
Update - Twilio customers may be experiencing voice call post dial delay and call failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 28, 16:36 PDT
Update - Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jul 28, 00:36 PDT
Update - Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 27, 16:34 PDT
Update - Twilio customers may be experiencing voice call post dial delay and call failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 27, 12:34 PDT
Update - Twilio customers may be experiencing voice call post dial delay and call failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 27, 10:33 PDT
Identified - Twilio customers may be experiencing voice call post dial delay and call failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 27, 09:33 PDT
Update - Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 27, 01:22 PDT
Update - Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 26, 21:16 PDT
Update - Twilio customers may be experiencing voice call post dial delay and call failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 26, 19:15 PDT
Investigating - Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 26, 18:15 PDT

Aug 1, 2026

United Kingdom, Germany, Netherlands and Spain Account Security Carrier Partner Maintenance - Vodafone
Completed - The scheduled maintenance has been completed.
Aug 1, 19:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 18:55 PDT
Scheduled -

Our carrier partner Vodafone United Kingdom, Vodafone Germany, Vodafone Netherlands and Vodafone Spain is conducting a planned maintenance from 01 August 2026 at 18:55 PDT until 01 August 2026 at 19:45 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom, Vodafone Germany, Vodafone Netherlands and Vodafone Spain customers.



Impacted Product: Legacy Identity MatchAndAttributes
Jul 30, 08:12 PDT
SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines
Resolved - The incident has been resolved and SMS delivery receipts from Twilio to Globe Telecom network subscribers in the Philippines are operating normally.
Aug 1, 07:50 PDT
Monitoring - We have observed a recovery in SMS delivery receipts delay from Twilio Phone Numbers to Globe Telecom network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 1, 06:37 PDT
Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Globe Telecom network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 1, 06:04 PDT
Investigating - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Globe Telecom network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 1, 05:08 PDT
SMS Delivery Delays from Twilio to Africell Angola
Resolved - The incident has been resolved and SMS delivery from Twilio to Africell network subscribers in Angola is operating normally.
Aug 1, 03:40 PDT
Update - We have observed a recovery in SMS delivery from Twilio to Africell network subscribers in Angola and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
Aug 1, 03:26 PDT
Update - We have observed a recovery in SMS delivery from Twilio to Africell network subscribers in Angola and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
Jul 31, 11:26 PDT
Update - We have observed a recovery in SMS delivery from Twilio to Africell network subscribers in Angola and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 31, 03:25 PDT
Update - We have observed a recovery in SMS delivery from Twilio to Africell network subscribers in Angola and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 30, 23:24 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio to Africell network subscribers in Angola and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 30, 21:23 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Africell network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 30, 20:13 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Africell network subscribers in Angola. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 30, 18:37 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Africell network subscribers in Angola. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 30, 16:31 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Africell network subscribers in Angola. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 30, 15:31 PDT
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia
Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to affected networks in Colombia is operating normally.
Aug 1, 02:16 PDT
Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in Colombia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 1, 00:54 PDT
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 22:53 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to multiple network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 21:47 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to multiple network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 31, 20:44 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 31, 19:57 PDT

Jul 31, 2026

Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Brazil
Resolved - The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in Brazil are operating normally.
Jul 31, 15:16 PDT
Update - We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 31, 12:30 PDT
Monitoring - We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 10:30 PDT
Update - Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jul 31, 07:54 PDT
Update - Twilio customers may be experiencing voice call failures and high post dial delay from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 30, 23:53 PDT
Update - Twilio customers may be experiencing voice call failures and high post dial delay from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 30, 19:48 PDT
Update - Twilio customers may be experiencing voice call failures and high post dial delay from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 30, 17:45 PDT
Identified - Twilio customers may be experiencing voice call failures and high post dial delay from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 30, 16:42 PDT
Investigating - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 30, 16:22 PDT
Russia SMS Carrier Maintenance - MegaFon
Completed - The scheduled maintenance has been completed.
Jul 31, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 14:00 PDT
Scheduled -

The MegaFon network in Russia is conducting a planned maintenance from 31 July 2026 at 14:00 PDT until 31 July 2026 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Jul 28, 09:09 PDT
Delays with Inbound and Outbound Message Delivery for RCS and WhatsApp
Resolved - We are no longer experiencing delays with inbound and outbound message delivery for RCS and WhatsApp. This incident has been resolved.
Jul 31, 10:14 PDT
Monitoring - We are observing recovery in delays with inbound and outbound message delivery for RCS and WhatsApp. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Jul 31, 09:44 PDT
Update - We are still seeing delays with inbound and outbound message delivery for RCS and WhatsApp. Our team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 09:35 PDT
Investigating - We are currently experiencing delays with inbound and outbound message delivery for RCS and WhatsApp. Our team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 31, 08:35 PDT
SMS Delivery Receipt Delays from Twilio to Telefonica El Salvador
Resolved - The incident has been resolved and SMS delivery receipts from Twilio to Telefonica network subscribers in El Salvador are operating normally.
Jul 31, 09:17 PDT
Update - We have observed a recovery in SMS delivery receipts from Twilio to Telefonica network subscribers in El Salvador and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 31, 09:08 PDT
Monitoring - We have observed a recovery in SMS delivery receipts from Twilio to Telefonica network subscribers in El Salvador and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 07:08 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telefonica network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 31, 04:06 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telefonica network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 31, 02:04 PDT
Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telefonica network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 31, 00:42 PDT
Investigating - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telefonica network subscribers in El Salvador. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 30, 23:35 PDT

Jul 30, 2026

SMS Delivery Failures from a Subset of Twilio Phone Numbers to C+W LIME Cayman Islands
Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands is operating normally.
Jul 30, 23:18 PDT
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 30, 21:16 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 30, 18:10 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 30, 14:08 PDT
Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 30, 12:04 PDT
Identified - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 30, 11:03 PDT
Investigating - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 30, 10:50 PDT
United Kingdom Account Security Carrier Partner Maintenance - Vodafone
Completed - The scheduled maintenance has been completed.
Jul 30, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 16:00 PDT
Scheduled -

Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 30 July 2026 at 16:00 PDT until 30 July 2026 at 21:30 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Legacy Identity MatchAndAttributes



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jul 30, 04:09 PDT
SMS Delivery Delays from Twilio to Celcom Malaysia
Resolved - The incident has been resolved and SMS delivery from Twilio to Celcom network subscribers in Malaysia is operating normally.
Jul 30, 19:12 PDT
Update - We have observed a recovery in SMS delivery from Twilio to Celcom network subscribers in Malaysia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 30, 19:01 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio to Celcom network subscribers in Malaysia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 30, 17:01 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Celcom network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 30, 16:51 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Celcom network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 30, 15:50 PDT
Voice Call Failures from a Subset of Twilio Mobile Numbers to Claro Nework in Colombia
Resolved - The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to Claro network subscribers in Colombia are operating normally.
Jul 30, 19:09 PDT
Update - Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Claro network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 30, 17:41 PDT
Update - Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to Claro network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 30, 15:39 PDT
Update - Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to Claro network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 30, 14:33 PDT
Identified - Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 30, 13:48 PDT
Investigating - Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 30, 13:28 PDT
Indonesia SMS Carrier Maintenance - XL Axiata
Completed - The scheduled maintenance has been completed.
Jul 30, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 10:00 PDT
Scheduled -

The XL Axiata network in Indonesia is conducting a planned maintenance from 30 July 2026 at 10:00 PDT until 30 July 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to XL Axiata Indonesia handsets.
Jul 28, 07:57 PDT
Delay in Message Redactions
Resolved - We have fully investigated the Bulk Export API issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Jul 30, 11:54 PDT
Update - We are contiuning to investigate this issue.
Jul 30, 11:28 PDT
Update - We are continuing to investigate this issue.
Jul 30, 09:25 PDT
Update - We are contiuning to investigate this issue.
Jul 30, 09:19 PDT
Investigating - We are currently investigating an issue with stuck events regarding Bulk Export API. We expect to provide another update in 1 hour or as soon as more information becomes available
Jul 30, 07:41 PDT
MMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
Resolved - The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.
Jul 30, 09:47 PDT
Monitoring - We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 30, 08:38 PDT
Identified - Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 30, 08:37 PDT
Investigating - Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 30, 08:06 PDT
SMS Delivery Delays from Twilio to Zamtel Zambia
Resolved - The incident has been resolved and SMS delivery from Twilio to Zamtel network subscribers in Zambia is operating normally.
Jul 30, 05:54 PDT
Update - We have observed a recovery in SMS delivery from Twilio to Zamtel network subscribers in Zambia and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 30, 05:25 PDT
Update - We have observed a recovery in SMS delivery from Twilio to Zamtel network subscribers in Zambia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 30, 01:19 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio to Zamtel network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 29, 23:18 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Zamtel network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 29, 22:23 PDT
Degraded Invocations in US1 Region
Resolved - Twilio Invocations was degraded for 14 minutes between 02:14 and 02:28 Pacific Time on 07/30/2026. During this period of time, customers may have experienced failing invocations in the US1 region. The issue has now been resolved.
Jul 30, 03:02 PDT
503 Errors and Latency on Verify
Resolved - The issue affecting intermittent 503 errors and increased latency with the Verify service has been resolved, and the service is functioning normally at this time.
Jul 30, 01:11 PDT
Monitoring - No further 503 errors or latency spikes have been detected in the past 30 minutes. We are now transitioning to a 30-minute monitoring phase to ensure continued stability
Jul 30, 00:41 PDT
Investigating - We are currently investigating an issue causing a spike in 503 errors and increased latency with the Verify service. As a result, customers may experience errors or delays when creating and checking verifications. Our engineering teams are actively working to isolate the root cause. We will provide another update in 30 minutes or as soon as more information becomes available.
Jul 29, 23:59 PDT
Canada Account Security Service Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jul 30, 00:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 21:01 PDT
Scheduled -

Our service partner is conducting an emergency maintenance from 29 July 2026 at 21:00 PDT until 30 July 2026 at 00:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.



Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jul 29, 15:22 PDT
United States and Canada Twilio SMS and MMS Maintenance
Completed - The scheduled maintenance has been completed.
Jul 30, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 20:01 PDT
Scheduled - Twilio is conducting a planned maintenance from 29 July 2026 at 20:00 PDT until 30 July 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
Jun 1, 16:39 PDT

Jul 29, 2026

United States MMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jul 29, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 21:00 PDT
Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 29 July 2026 at 21:00 PDT until 29 July 2026 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to AT&T United States handsets via subset of United States short codes.
Jul 14, 15:40 PDT
SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Africell Angola
Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Africell network subscribers in Angola is operating normally.
Jul 29, 21:56 PDT
Update - We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Africell network subscribers in Angola and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 29, 18:02 PDT
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Africell network subscribers in Angola and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 29, 16:01 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Africell network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 29, 14:52 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Africell network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 29, 13:51 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Africell network subscribers in Angola. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 29, 13:49 PDT
Czech Republic Voice Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jul 29, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 14:00 PDT
Scheduled - Our Voice carrier partner in the Czech Republic is conducting a planned maintenance from 29 July 2026 at 14:00 PDT until 29 July 2026 at 20:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Czech Republic phone numbers.
Jul 3, 08:19 PDT
Russia SMS Carrier Maintenance - MegaFon
Completed - The scheduled maintenance has been completed.
Jul 29, 17:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 13:01 PDT
Scheduled -

The MegaFon network in Russia is conducting a planned maintenance from 29 July 2026 at 13:00 PDT until 29 July 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Jul 25, 07:31 PDT
Russia SMS Carrier Maintenance - Tele2
Completed - The scheduled maintenance has been completed.
Jul 29, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 13:00 PDT
Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 29 July 2026 at 13:00 PDT until 29 July 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Jun 30, 11:53 PDT
Studio Timeout Functionalities Are Degraded Potentially Causing Stuck Executions
Resolved - The issu about Studio Timers failing to schedule causing workflow failure has been resolved and it is operating normally at this time.
Jul 29, 15:28 PDT
Update - We are investigating a small number of Send & Wait for Reply widgets in studio are failing to take the no reply transition, also a small number of add Twiml redirect widgets in studio are failing to take the timeout transition.. We expect to provide another update in 1 hour or as soon as more information becomes available
Jul 29, 14:27 PDT
Investigating - Our monitoring systems have detected a potential issue with Studio Timers failing to schedule causing workflow failure. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Jul 29, 13:55 PDT
SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom Kenya
Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom network subscribers in Kenya is operating normally.
Jul 29, 15:14 PDT
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom network subscribers in Kenya and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 29, 13:07 PDT
Identified - Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom network subscribers in Kenya. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 29, 12:05 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom network subscribers in Kenya. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 29, 11:56 PDT
MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
Resolved - The incident has been resolved and MMS delivery receipts from a subset of Twilio Short Codes to network subscribers on affected networks in the United States are operating normally.
Jul 29, 14:54 PDT
Monitoring - We have observed a recovery in MMS delivery receipts from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 29, 12:52 PDT
Identified - Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 29, 11:44 PDT
Investigating - Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 29, 11:09 PDT
Russia SMS Carrier Maintenance - Sotovaja Svjaz MOTIV
Completed - The scheduled maintenance has been completed.
Jul 29, 14:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 11:20 PDT
Scheduled -

The Sotovaja Svjaz MOTIV network in Russia is conducting a planned maintenance from 29 July 2026 at 11:20 PDT until 29 July 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Sotovaja Svjaz MOTIV Russia handsets.
Jul 28, 02:07 PDT
SMS Delivery Delays from Twilio to Fastweb SpA Italy
Resolved - The incident has been resolved and SMS delivery from Twilio to Fastweb SpA network subscribers in Italy is operating normally.
Jul 29, 12:36 PDT
Update - We have observed a recovery in SMS delivery from Twilio to Fastweb SpA network subscribers in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 29, 11:40 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio to Fastweb SpA network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 29, 09:34 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Fastweb SpA network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 29, 08:42 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Fastweb SpA network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 29, 07:41 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Fastweb network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 29, 06:51 PDT
Numbers Database Upgrade
Completed - We are canceling this scheduled maintenance ahead of the scheduled timeframes. A new maintenance window will be scheduled and communicated at a later date to upgrade the Numbers Database.
Jul 29, 09:51 PDT
Scheduled - Twilio will conduct planned maintenance to upgrade the Numbers Database for two hours from from 29 July 2026 at 4:30 PDT until 29 July 2026 at 6:30 PDT.

During this maintenance window, customers may experience intermittent issues with the following journeys:

1. Phone Number Purchasing (US1): Requests to purchase long code numbers may fail intermittently. Affected requests will return an HTTP 400 status code and Error Code 21422 (Number not available).
2. Number Configuration (IE1/AU1): Configuration updates for phone numbers purchased or transferred during this maintenance window will fail. These requests will return an HTTP 404 status code.
Jul 28, 12:24 PDT
SMS Delivery Delays from Twilio Phone Numbers to MTN Zambia
Resolved - The incident has been resolved and SMS delivery from Twilio Phone Numbers to MTN network subscribers in Zambia is operating normally.
Jul 29, 06:37 PDT
Update - We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
Jul 29, 05:05 PDT
Update - We have observed a recovery in SMS delivery from Twilio Phone Numbers to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 28, 21:04 PDT
Update - We have observed a recovery in SMS delivery from Twilio Phone Numbers to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 28, 16:58 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio Phone Numbers to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 28, 14:58 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 28, 14:29 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 28, 13:29 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 28, 13:19 PDT
SMS Delivery Delays from Twilio to Unitel Angola
Resolved - We have observed a recovery in SMS delivery from Twilio to Unitel network subscribers in Angola and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 29, 06:36 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 29, 05:41 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jul 28, 13:26 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 28, 05:26 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 28, 01:20 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 27, 23:16 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 27, 22:10 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 27, 22:05 PDT
United States SMS Carrier Maintenance - Verizon
Completed - The scheduled maintenance has been completed.
Jul 29, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 20:00 PDT
Scheduled - The Verizon network in the United States is conducting a planned maintenance from 27 July 2026 at 20:00 PDT until 29 July 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon United States handsets.
Jul 20, 21:10 PDT
Canada Account Security Service Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jul 29, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 21:01 PDT
Scheduled -

Our service partner is conducting a planned maintenance from 28 July 2026 at 21:01 PDT until 29 July 2026 at 02:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.



Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jul 28, 16:16 PDT
Unable to save Phone Numbers with Studio Flow
Resolved - The incident has been resolved and saving phone number configurations assigned to a Studio Flow are operating normally.
Jul 29, 00:55 PDT
Update - We are still investigating a service interruption with Console when saving phone number configurations assigned to a Studio Flow. As a temporary workaround, please ensure a valid Status Callback URL is populated when setting your Voice URL to a Studio Flow. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jul 29, 00:37 PDT
Investigating - We are investigating a service interruption with Console when saving phone number configurations assigned to a Studio Flow. As a temporary workaround, please ensure a valid Status Callback URL is populated when setting your Voice URL to a Studio Flow. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jul 28, 23:42 PDT

Jul 28, 2026

US SMS Carrier Maintenance - Small US Carriers
Completed - The scheduled maintenance has been completed.
Jul 28, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 20:00 PDT
Scheduled - A subset of small networks in the US are conducting a planned maintenance from 28 July 2026 at 20:00 PDT until 28 July 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.
Jul 21, 23:12 PDT
Czech Republic Voice Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jul 28, 20:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 14:00 PDT
Scheduled - Our Voice carrier partner in the Czech Republic is conducting a planned maintenance from 28 July 2026 at 14:00 PDT until 28 July 2026 at 20:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Czech Republic phone numbers.
Jul 3, 08:17 PDT
United Kingdom Account Security Carrier Partner Maintenance - Vodafone
Completed - The scheduled maintenance has been completed.
Jul 28, 19:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 15:00 PDT
Scheduled -

Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 28 July 2026 at 15:00 PDT until 28 July 2026 at 19:45 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jul 28, 09:58 PDT
Russia SMS Carrier Maintenance - MegaFon
Completed - The scheduled maintenance has been completed.
Jul 28, 17:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 13:00 PDT
Scheduled -

The MegaFon network in Russia is conducting a planned maintenance from 28 July 2026 at 13:00 PDT until 28 July 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Jul 27, 14:46 PDT
France SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jul 28, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 13:00 PDT
Scheduled - Our SMS carrier partner in France is conducting an emergency maintenance from 28 July 2026 at 13:00 PDT until 28 July 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from France handsets via France long codes.
Jul 22, 06:26 PDT
Uzbekistan SMS Carrier Maintenance - Uzmobile
Completed - The scheduled maintenance has been completed.
Jul 28, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 12:01 PDT
Scheduled -

The Uzmobile network in Uzbekistan is conducting a planned maintenance from 28 July 2026 at 12:00 PDT until 28 July 2026 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Uzmobile Uzbekistan handsets.
Jul 27, 02:45 PDT
SMS Delivery Receipt Delays from Twilio to Altan Mexico
Resolved - The incident has been resolved and SMS delivery receipts from Twilio to Altan network subscribers in Mexico are operating normally.
Jul 28, 14:57 PDT
Update - We are continuing to monitor for any further issues.
Jul 28, 13:40 PDT
Monitoring - We have observed a recovery in SMS delivery receipts from Twilio to Altan network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 28, 13:22 PDT
Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Altan network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 28, 13:18 PDT
Investigating - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Altan network subscribers in Mexico. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 28, 13:09 PDT
Kyrgyzstan SMS Carrier Maintenance - O!
Completed - The scheduled maintenance has been completed.
Jul 28, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 11:30 PDT
Scheduled -

The O! network in Kyrgyzstan is conducting an emergency maintenance from 28 July 2026 at 11:30 PDT until 28 July 2026 at 12:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to O! Kyrgyzstan handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jul 28, 05:23 PDT
Delays in Transcription being available
Resolved - This issue has been resolved.
Jul 28, 11:45 PDT
Monitoring - Customers should see improvements with the ongoing issue with transcription processing. We will monitor for 2 hours and will provide information as soon as needed.
Jul 28, 09:36 PDT
Update - Due to an issue with transcription processing, customers might see delays in their transcriptions being available. (including the webhooks not firing)
Our Engineers are investigating this issue, and once services are correctly restored transcriptions will be generated and webhooks triggered. We will provide an update in 2 hours or as soon as more information becomes available.
Jul 28, 09:24 PDT
Investigating - Due to an issue with transcription processing, customers might see delays in their transcriptions being available. (including the webhooks not firing)
Our Engineers are investigating this issue, and once services are correctly restored transcriptions will be generated and webhooks triggered. We will provide an update in 1 hour or as soon as more information becomes available.
Jul 28, 08:20 PDT
User Authentication Identity Gateway API Failure Increase for EnStream in Canada
Resolved - The incident has been resolved and User Authentication Identity Gateway API failure increase for EnStream in Canada is operating normally.
Jul 28, 11:09 PDT
Update - We have observed a recovery in User Authentication Identity Gateway API failure increase for EnStream in Canada and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 28, 09:23 PDT
Monitoring - We have observed a recovery in User Authentication Identity Gateway API failure increase for EnStream in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 28, 07:20 PDT
Update - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for EnStream in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 28, 03:27 PDT
Update - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for EnStream in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 28, 01:26 PDT
Identified - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for EnStream in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 28, 00:26 PDT
User Authentication Identity SNA Failure Increase for EE in United Kingdom
Resolved - The incident has been resolved and User Authentication Identity SNA failure increase for EE in the United Kingdom is operating normally.
Jul 28, 10:46 PDT
Monitoring - We have observed a recovery in User Authentication Identity SNA failure increase for EE in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 28, 08:40 PDT
Update - Twilio customers may be experiencing User Authentication Identity SNA failure increase for EE in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 28, 08:21 PDT
Identified - Twilio customers may be experiencing User Authentication Identity SNA failure increase for EE in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 28, 07:15 PDT
Investigating - Twilio customers may be experiencing User Authentication Identity SNA failure increase for EE in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 28, 07:01 PDT
Twilio Transcript for Voice and Video degraded
Resolved - Twilio Transcript was degraded for 38 minutes between 8:55 to 9:33 am PDT 7/28/2026. During this period of time customers may have experienced degraded speech recognition and realtime transcriptions for Voice and Video.. The issue has now been resolved.
Jul 28, 09:46 PDT
Investigating - Our monitoring systems have detected a potential issue with transcription. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Jul 28, 09:32 PDT
Malaysia SMS Carrier Maintenance - Celcom
Completed - The scheduled maintenance has been completed.
Jul 28, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 07:00 PDT
Scheduled -

The Celcom network in Malaysia is conducting a planned maintenance from 28 July 2026 at 07:00 PDT until 28 July 2026 at 09:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Celcom Malaysia handsets.
Jul 26, 20:25 PDT
On Call Engineers are Investigating
Resolved - We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Jul 28, 07:26 PDT
Investigating - Our monitoring systems have detected a potential issue with. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Jul 28, 07:06 PDT
Multiple Destination SMS and MMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jul 28, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 22:00 PDT
Scheduled - Our SMS and MMS carrier partner in the United States and Canada is conducting a planned maintenance from 27 July 2026 at 22:00 PDT until 28 July 2026 at 06:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States and Canada handsets via United States and Canada long codes.
Jul 23, 15:40 PDT
US SMS Carrier Maintenance - Small US Carriers
Completed - The scheduled maintenance has been completed.
Jul 28, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 02:00 PDT
Scheduled - A subset of small networks in the US are conducting a planned maintenance from 28 July 2026 at 02:00 PDT until 28 July 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets.
Jul 16, 15:23 PDT
MMS Delivery Delays from a Subset of Twilio Short Codes to Verizon Wireless and T-Mobile United States
Resolved - The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon Wireless and T-Mobile network subscribers in the United States is operating normally.
Jul 28, 01:28 PDT
Monitoring - We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 27, 23:26 PDT
Investigating - Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 27, 22:28 PDT

Jul 27, 2026

SMS Delivery Report Delays from a Subset of Twilio Toll-Free Numbers to Verizon United States
Resolved - The incident has been resolved and SMS delivery receipts from a subset of Twilio Toll-Free Numbers to Verizon network subscribers in the United States are operating normally.
Jul 27, 23:59 PDT
Monitoring - Twilio customers may be experiencing SMS delivery report delays from a subset of Twilio Toll-Free Numbers to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 27, 22:17 PDT
Update - Twilio customers may be experiencing SMS delivery report delays from a subset of Twilio Toll-Free Numbers to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 27, 20:33 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 27, 19:22 PDT
SMS Delivery Delays from Twilio to UNITEL Angola
Resolved - The incident has been resolved and SMS delivery from Twilio to UNITEL network subscribers in Angola is operating normally.
Jul 27, 23:27 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio to UNITEL network subscribers in Angola and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 27, 23:26 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to UNITEL network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 27, 22:50 PDT
SMS Delivery Delays from Twilio to T-Mobile United States
Resolved - The incident has been resolved and SMS delivery from Twilio to T-Mobile network subscribers in the United States is operating normally.
Jul 27, 22:41 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 27, 20:40 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 27, 18:35 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 27, 16:34 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 27, 15:34 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 27, 15:12 PDT
SMS Delivery Delays from Twilio Phone Numbers to Beeline Armenia
Resolved - The incident has been resolved and SMS delivery from Twilio Phone Numbers to Beeline network subscribers in Armenia is operating normally.
Jul 27, 21:57 PDT
Update - We have observed a recovery in SMS delivery from Twilio Phone Numbers to Beeline network subscribers in Armenia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 27, 18:03 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio Phone Numbers to Beeline network subscribers in Armenia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 27, 16:02 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Beeline network subscribers in Armenia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 27, 12:20 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Beeline network subscribers in Armenia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 27, 10:18 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Beeline network subscribers in Armenia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 27, 09:17 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Beeline network subscribers in Armenia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 27, 09:12 PDT
Philippines SMS Carrier Maintenance - Globe Telecom
Completed - The scheduled maintenance has been completed.
Jul 27, 19:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 13:00 PDT
Scheduled - The Globe Telecom network in the Philippines is conducting a planned maintenance from 27 July 2026 at 13:00 PDT until 27 July 2026 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Globe Telecom Philippines handsets.
Jul 10, 23:59 PDT
Russia SMS Carrier Maintenance - Sotovaja Svjaz MOTIV
Completed - The scheduled maintenance has been completed.
Jul 27, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 16:00 PDT
Scheduled -

The Sotovaja Svjaz MOTIV network in Russia is conducting a planned maintenance from 27 July 2026 at 16:00 PDT until 27 July 2026 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Sotovaja Svjaz MOTIV Russia handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jul 27, 00:39 PDT
User Authentication Identity Gateway API High Latency for T-Mobile in United States
Resolved - The incident has been resolved and User Authentication Identity Gateway API high latency for T-Mobile in the United States is operating normally.
Jul 27, 17:57 PDT
Monitoring - We have observed a recovery in User Authentication Identity Gateway API high latency for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 27, 15:58 PDT
Identified - Twilio customers may be experiencing User Authentication Identity Gateway API high latency for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 27, 15:05 PDT
Investigating - Twilio customers may be experiencing User Authentication Identity Gateway API high latency for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 27, 14:51 PDT
Russia SMS Carrier Maintenance - MegaFon
Completed - The scheduled maintenance has been completed.
Jul 27, 17:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 13:02 PDT
Scheduled -

The MegaFon network in Russia is conducting a planned maintenance from 27 July 2026 at 13:00 PDT until 27 July 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Jul 25, 07:30 PDT
Russia SMS Carrier Maintenance - Tele2
Completed - The scheduled maintenance has been completed.
Jul 27, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 13:01 PDT
Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 27 July 2026 at 13:00 PDT until 27 July 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Jun 30, 11:52 PDT
Malaysia SMS Carrier Maintenance - Celcom
Completed - The scheduled maintenance has been completed.
Jul 27, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 09:00 PDT
Scheduled -

The Celcom network in Malaysia is conducting a planned maintenance from 27 July 2026 at 09:00 PDT until 27 July 2026 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Celcom Malaysia handsets.
Jul 24, 15:31 PDT
SMS Delivery Delays from Twilio Phone Numbers to Zain Jordan
Resolved - The incident has been resolved and SMS delivery from Twilio Phone Numbers to Zain network subscribers in Jordan is operating normally.
Jul 27, 14:50 PDT
Update - We have observed a recovery in SMS delivery from Twilio to Zain network subscribers in Jordan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 27, 12:11 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio Phone Numbers to Zain network subscribers in Jordan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 27, 10:10 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Zain network subscribers in Jordan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 27, 09:23 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Zain network subscribers in Jordan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 27, 09:16 PDT
Singapore Voice Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jul 27, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 13:00 PDT
Scheduled - Our Voice carrier partner in Singapore is conducting a planned maintenance from 27 July 2026 at 13:00 PDT until 27 July 2026 at 14:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Singapore phone numbers.
Jul 22, 01:05 PDT
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil
Resolved - The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil are operating normally.
Jul 27, 09:06 PDT
Monitoring - We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 27, 09:06 PDT
Investigating - Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 27, 09:01 PDT
SMS Delivery Delays and Failures from Twilio Phone Numbers to Mascom and Orange Botswana
Resolved - The incident has been resolved and SMS delivery from Twilio Phone Numbers to Mascom and Orange network subscribers in Botswana is operating normally.
Jul 27, 06:50 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio Phone Numbers to Mascom and Orange network subscribers in Botswana and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 27, 04:55 PDT
Identified - Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Mascom and Orange network subscribers in Botswana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 27, 04:19 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Botswana. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 27, 03:23 PDT
Multiple Destination SMS and MMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jul 27, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 22:00 PDT
Scheduled - Our SMS and MMS carrier partner in the United States and Canada is conducting a planned maintenance from 26 July 2026 at 22:00 PDT until 27 July 2026 at 06:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States and Canada handsets via subset of United States and Canada long codes.
Jul 23, 15:16 PDT
SMS Delivery Delays and Failures from Twilio to Jazz Pakistan
Resolved - The incident has been resolved and SMS delivery from Twilio to Jazz network subscribers in Pakistan is operating normally.
Jul 27, 03:55 PDT
Update - We have observed a recovery in SMS delivery from Twilio to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 27, 00:07 PDT
Update - We have observed a recovery in SMS delivery from Twilio to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 26, 20:07 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 26, 18:06 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 26, 17:04 PDT
Identified - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 26, 15:58 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 26, 15:46 PDT
Canada SMS Carrier Maintenance - Bell Mobility
Completed - The scheduled maintenance has been completed.
Jul 27, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 00:00 PDT
Scheduled - The Bell Mobility network in Canada is conducting a planned maintenance from 27 July 2026 at 00:00 PDT until 27 July 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Bell Mobility Canada handsets.
Jul 22, 13:36 PDT

Jul 26, 2026

SMS Delivery Failures from Network Subscribers to a Subset of Twilio United States Short Codes
Resolved - The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio United States Short Codes is operating normally.
Jul 26, 22:15 PDT
Update - We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio United States Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 26, 21:50 PDT
Monitoring - We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio United States Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 26, 19:44 PDT
Update - Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio United States Short Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 26, 17:04 PDT
Identified - Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio United States Short Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 26, 16:01 PDT
Update - Twilio customers may be experiencing SMS delivery failures from the United States to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 26, 01:02 PDT
Update - Twilio customers may be experiencing SMS delivery failures from network subscribers in the United States to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jul 25, 09:02 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from network subscribers in the United States to a subset of Twilio Short Codes. Our team is actively investigating this issue.We will provide another update in 8 hours or as soon as more information becomes available.
Jul 25, 01:01 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from network subscribers in the United States to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 24, 20:56 PDT
Update - Twilio customers may be experiencing SMS delivery failures from network subscribers in the United States to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 24, 18:49 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to a subset of Twilio United States Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 24, 17:46 PDT
Philippines SMS Carrier Maintenance - Globe Telecom
Completed - The scheduled maintenance has been completed.
Jul 26, 14:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 12:00 PDT
Scheduled - The Globe Telecom network in the Philippines is conducting a planned maintenance from 26 July 2026 at 12:00 PDT until 26 July 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Globe Telecom Philippines handsets.
Jul 17, 05:26 PDT
Philippines SMS Carrier Maintenance - Globe Telecom
Completed - The scheduled maintenance has been completed.
Jul 26, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 12:00 PDT
Scheduled - The Globe Telecom network in the Philippines is conducting a series of planned maintenances from 12 July 2026 at 12:00 PDT until 26 July 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Globe Telecom Philippines handsets.



Note, the maintenance will be carried out on each of the following dates and times:



12 July 2026 at 12:00 PDT until 12 July 2026 at 14:00 PDT

19 July 2026 at 12:00 PDT until 19 July 2026 at 14:00 PDT

26 July 2026 at 12:00 PDT until 26 July 2026 at 14:00 PDT
Jul 6, 06:02 PDT
SMS Delivery Receipt Delays from Twilio to Claro Guatemala
Resolved - The incident has been resolved and SMS delivery receipts from Twilio to Claro network subscribers in Guatemala are operating normally.
Jul 26, 13:59 PDT
Update - We have observed a recovery in SMS delivery receipts from Twilio to Claro network subscribers in Guatemala and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 26, 12:15 PDT
Monitoring - We have observed a recovery in SMS delivery receipts from Twilio to Claro network subscribers in Guatemala and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 26, 10:10 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.
Jul 25, 23:29 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.
Jul 25, 07:28 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 24, 23:21 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 24, 19:21 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 24, 17:20 PDT
Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 24, 16:20 PDT
Investigating - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Claro network subscribers in Guatemala. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 24, 16:13 PDT
Brazil SMS Carrier Maintenance - Vivo
Completed - The scheduled maintenance has been completed.
Jul 26, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 18:00 PDT
Scheduled - The Vivo network in Brazil is conducting a planned maintenance from 25 July 2026 at 18:00 PDT until 26 July 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Vivo Brazil handsets.
Jul 23, 22:15 PDT
United States SMS Carrier Maintenance - AT&T
Completed - The scheduled maintenance has been completed.
Jul 26, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 00:00 PDT
Scheduled - The AT&T network in the United States is conducting a planned maintenance from 26 July 2026 at 00:00 PDT until 26 July 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T United States handsets when sending via long codes, short codes and toll free numbers.
Jul 21, 07:48 PDT
SMS Delivery Delays from Twilio to Lycamobile United Kingdom
Resolved - The incident has been resolved and SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom is operating normally.
Jul 26, 02:25 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 26, 01:37 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 26, 01:36 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 25, 23:46 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 25, 22:44 PDT

Jul 25, 2026

Multiple Destination SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jul 25, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 11:30 PDT
Scheduled - Our SMS carrier partner in India, Australia and the United Arab Emirates is conducting a planned maintenance from 25 July 2026 at 11:30 PDT until 25 July 2026 at 14:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to India, Australia and United Arab Emirates handsets.
Jul 21, 23:09 PDT
SMS Delivery Delays and Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Multiple Countries
Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to affected networks in multiple countries is operating normally.
Jul 25, 14:27 PDT
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to network subscribers on multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 25, 12:25 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Phone Numbers to multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 25, 10:46 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 25, 08:41 PDT
Update - Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 25, 07:39 PDT
Identified - Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 25, 07:36 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Phone Numbers to multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 25, 07:17 PDT
Planned Maintenance for Flex Insights Historical Reporting
Completed - The scheduled maintenance has been completed.
Jul 25, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 02:00 PDT
Update - The Flex Insights Historical Reporting dashboard visualization partner in the US will be conducting planned maintenance on from 07/25/26 at 2:00 AM to 5:00 AM Pacific Daylight Time. The maintenance window is expected to last up to 3 hours. During this time, Flex Insights Historical Reporting Dashboards will be unavailable and scheduled ETLs will be affected.
Jul 24, 07:23 PDT
Scheduled - The Flex Insights Historical Reporting dashboard visualization partner in the US will be conducting planned maintenance on from 07/25/26 at 2:00 AM to 5:00 AM Pacific Daylight Time. The maintenance window is expected to last up to 3 hours. During this time, Flex Insights Historical Reporting Dashboards will be unavailable and scheduled ETLs will be affected.
Jul 23, 23:31 PDT
SMS Delivery Receipt Delays from Twilio to Liberty Puerto Rico
Resolved - The incident has been resolved and SMS delivery receipts from Twilio to Liberty network subscribers in Puerto Rico are operating normally.
Jul 25, 00:36 PDT
Update - We have observed a recovery in SMS delivery receipts from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 24, 21:27 PDT
Monitoring - We have observed a recovery in SMS delivery receipts from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 24, 19:21 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 24, 18:25 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 24, 14:25 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 24, 12:25 PDT
Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 24, 11:24 PDT
Investigating - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 24, 10:50 PDT
SMS Delivery Delays from Twilio to Mauritel Mauritania
Resolved - The incident has been resolved and SMS delivery from Twilio to Mauritel network subscribers in Mauritania is operating normally.
Jul 25, 00:09 PDT
Update - We have observed a recovery in SMS delivery from Twilio to Mauritel network subscribers in Mauritania and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 24, 20:05 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio to Mauritel network subscribers in Mauritania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 24, 18:05 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 24, 14:03 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 24, 11:59 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 24, 10:58 PDT
Update - We have observed a recovery in SMS delivery from Twilio to Mauritel network subscribers in Mauritania and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 24, 09:43 PDT
Monitoring - We have observed a recovery in SMS delivery from Twilio to Mauritel network subscribers in Mauritania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 24, 07:42 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 23, 23:38 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 23, 19:33 PDT
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 23, 17:26 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 23, 16:23 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 23, 16:12 PDT

Jul 24, 2026

Issue with Stale Observations Results when Querying Memory Recall
Resolved - The issue affecting observation results has been resolved and Memory Recall is operating normally at this time.
Jul 24, 18:43 PDT
Monitoring - Observations results in Memory Recall is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Jul 24, 16:43 PDT
Identified - Our engineers have identified an issue with Memory Recall and are working to deploy a fix. At this time, profiles with more than 500 observations could see stale observations in their results from Memory Recall. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jul 24, 15:46 PDT
SMS Delivery Receipt Delays from Twilio to Tigo Honduras
Resolved - The incident has been resolved and SMS delivery receipts from Twilio to Tigo network subscribers in Honduras are operating normally.
Jul 24, 16:23 PDT
Update - We have observed a recovery in SMS delivery receipts from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 24, 13:08 PDT
Monitoring - We have observed a recovery in SMS delivery receipts from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 24, 11:07 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 24, 06:56 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 24, 02:56 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 24, 00:49 PDT
Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 23, 23:44 PDT
Investigating - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 23, 22:41 PDT
Gather Speech-to-Text Failure
Resolved - The failures have been resolved and Gather Speech-to-Text is operating normally at this time.
Jul 24, 14:31 PDT
Update - Gather Speech-to-Text is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Jul 24, 13:55 PDT
Monitoring - Gather Speech-to-Text is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Jul 24, 13:25 PDT
Update - We are continuing to investigate the issue related to Gather Speech-to-Text Failures. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 24, 05:28 PDT
Update - We are continuing to investigate the issue related to Gather Speech-to-Text Failures. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 24, 01:28 PDT
Update - We are continuing to investigate this issue related to Gather Speech-to-Text Failures. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 23, 23:28 PDT
Investigating - We are Investigating an issue related to Gather Speech-to-Text Failures. We will provide an update as soon as more information becomes available.
Jul 23, 22:14 PDT
Conversations Classic Failure
Resolved - The issue with being unable to create configurations has been resolved and Twilio Conversations Classic is operating normally at this time.
Jul 24, 13:20 PDT
Monitoring - We are observing recovery in creating configurations in Twilio Conversations Classic. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jul 24, 11:25 PDT
Update - We continue to experience an issue where customers are unable to create configurations in Twilio Conversations Classic. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jul 24, 10:45 PDT
Investigating - We are experiencing an issue where customers are unable to create configurations in Twilio Conversations Classic. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jul 24, 09:48 PDT
Unable to save Phone Numbers with Studio Flow
Resolved - We are no longer experiencing generic errors when saving phone number configurations assigned to a Studio Flow in the Console. This incident has been resolved.
Jul 24, 06:30 PDT
Monitoring - The issue causing generic errors when saving phone number configurations assigned to a Studio Flow in the Console are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Jul 24, 04:39 PDT
Update - Our engineers continue to investigate the issue causing generic errors when saving phone number configurations assigned to a Studio Flow in the Console, and are actively working to deploy a fix. As a temporary workaround, please ensure a valid Status Callback URL is populated when setting your Voice URL to a Studio Flow. We expect to provide another update in 2 hour or as soon as more information becomes available
Jul 24, 02:52 PDT
Update - Our engineers are investigating the issue causing generic errors when saving phone number configurations assigned to a Studio Flow in the Console, and are actively working to deploy a fix. As a temporary workaround, please ensure a valid Status Callback URL is populated when setting your Voice URL to a Studio Flow. We expect to provide another update in 1 hour or as soon as more information becomes available
Jul 24, 02:13 PDT
Investigating - Our monitoring systems have detected a potential issue with saving phone numbers in studio flow. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Jul 24, 01:52 PDT
United States SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Jul 24, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 23:00 PDT
Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 23 July 2026 at 23:00 PDT until 24 July 2026 at 06:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States short codes.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jul 23, 13:53 PDT
United States SMS and MMS Carrier Maintenance - T-Mobile
Completed - The scheduled maintenance has been completed.
Jul 24, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 20:30 PDT
Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 23 July 2026 at 20:30 PDT until 24 July 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Jul 21, 14:51 PDT
User Authentication Identity SNA Failure Increase and Gateway API Failure Increase for T-Mobile in United States
Resolved - Twilio customers may be experiencing User Authentication Identity SNA failure increase and Gateway API failure increase for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 24, 04:03 PDT
Update - Twilio customers may be experiencing User Authentication Identity SNA failure increase and Gateway API failure increase for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 24, 02:57 PDT
Investigating - Twilio customers may be experiencing User Authentication Identity SNA failure increase and Gateway API failure increase for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 24, 01:57 PDT

Jul 23, 2026

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Dish Network in the United States
Resolved - The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Dish network subscribers in the United States are operating normally.
Jul 23, 22:51 PDT
Monitoring - We have observed a recovery in SMS delivery receipts from Twilio Short Codes to Dish network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 23, 20:55 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 23, 16:44 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 23, 14:43 PDT
Update - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 23, 13:36 PDT
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 23, 13:17 PDT
Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 23, 12:16 PDT
Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 23, 11:59 PDT
Gather Speech-to-Text Failure
Resolved - We are no longer experiencing issues with Gather Speech. This incident has been resolved.
Jul 23, 18:34 PDT
Monitoring - We have started seeing recovery for Gather Speech-to-Text Failures. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jul 23, 17:23 PDT
Update - We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update in 4 hours as soon as more information becomes available.
Jul 23, 13:29 PDT
Update - We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update in 2 hours as soon as more information becomes available.
Jul 23, 11:37 PDT
Update - We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update as soon as more information becomes available.
Jul 23, 10:08 PDT
Update - We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update as soon as more information becomes available.
Jul 23, 09:00 PDT
Investigating - Our engineers have discovered a incident regarding related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update as soon as more information becomes avalible.
Jul 23, 08:44 PDT
Twilio Messaging Maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 18:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 16:01 PDT
Scheduled - Twilio will conduct planned maintenance on the Ireland network from 23 Jul 2026 at 16:00 PDT until 23 Jul 2026 at 18:00 PDT. During this window, overall service impact is expected to be minimal. As part of our preparation for a future hardware replacement, we will relocate the backup (BT) router to a new rack and shift traffic to it. During this specific transition, there may be a brief traffic interruption of up to 90 seconds. Although redundancy will be temporarily reduced during the move, we are taking all necessary steps to minimize the impact window.
Jun 22, 08:03 PDT

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

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