SMS Delivery Delays to Multiple Network in United States of America via Subset of Shortcodes
Monitoring - We are observing recovery in SMS delivery delays when sending messages from a subset of Twilio Short Codes to multiple networks in the United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 07, 2026 - 12:41 PST
Update - Twilio customers may continue to experience SMS delivery delays and SMS delivery receipt delays from a subset of Twilio Short Codes to multiple networks in the United States of America. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 07, 2026 - 10:25 PST
Update - Twilio customers may continue to experience SMS delivery delays and SMS delivery receipt delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 07, 2026 - 06:27 PST
Update - Twilio customers may continue to experience SMS delivery delays and SMS delivery receipt delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 07, 2026 - 04:29 PST
Investigating - Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 07, 2026 - 03:25 PST
SMS Delivery Delays from Twilio to MTN Ghana
Update - Twilio customers may continue to experience SMS delivery delays from Twilio to MTN network subscribers in Ghana. Our team has identified the cause and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 07, 2026 - 12:35 PST
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Ghana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 07, 2026 - 11:39 PST
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Ghana. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 07, 2026 - 10:45 PST
SMS Delivery Delays from Twilio to Vivacom Bulgaria
Monitoring - We have observed a recovery in SMS delivery from Twilio to Vivacom network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 07, 2026 - 11:56 PST
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Vivacom network subscribers in Bulgaria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 07, 2026 - 11:05 PST
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Vivacom network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 07, 2026 - 10:04 PST
SMS Delivery Failures from a Subset of Twilio Phone Numbers to Telefonica Mexico
Update - Twilio customers may continue to experience SMS delivery failures from a subset of Twilio Phone Numbers to Telefonica network subscribers in Mexico. Our team is actively working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 07, 2026 - 11:43 PST
Update - Twilio customers may continue to experience SMS delivery failures from a subset of Twilio Phone Numbers to Telefonica network subscribers in Mexico. Our team is actively working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 07, 2026 - 09:46 PST
Identified - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to Telefonica network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 07, 2026 - 08:48 PST
Investigating - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to Telefonica network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 07, 2026 - 07:50 PST
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes and Toll Free Numbers to GTA United States
Update - We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 07, 2026 - 09:48 PST
Update - We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Mar 06, 2026 - 17:55 PST
Update - We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Mar 06, 2026 - 10:08 PST
Update - We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Mar 06, 2026 - 10:08 PST
Update - We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Mar 06, 2026 - 04:23 PST
Update - We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Mar 06, 2026 - 00:35 PST
Update - We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 05, 2026 - 22:37 PST
Investigating - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 05, 2026 - 21:37 PST
SMS Delivery Delays from Twilio to Telefonica O2 Germany
Update - We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 07, 2026 - 01:23 PST
Update - We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 06, 2026 - 17:24 PST
Update - We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 06, 2026 - 13:26 PST
Update - We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 06, 2026 - 11:25 PST
Update - We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 06, 2026 - 09:33 PST
Update - We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 06, 2026 - 07:31 PST
Monitoring - We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 06, 2026 - 05:38 PST
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 06, 2026 - 01:44 PST
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Mar 05, 2026 - 23:51 PST
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 05, 2026 - 22:51 PST
SMS Delivery Failures on Du and Etisalat Network in United Arab Emirates
Update - We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 06, 2026 - 23:27 PST
Update - We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 05, 2026 - 23:32 PST
Update - We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 04, 2026 - 23:32 PST
Update - We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 02, 2026 - 23:32 PST
Update - We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Mar 01, 2026 - 23:33 PST
Update - We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 28, 2026 - 23:39 PST
Update - We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 27, 2026 - 23:46 PST
Update - We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 26, 2026 - 23:48 PST
Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 25, 2026 - 23:55 PST
Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 24, 2026 - 23:40 PST
Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 23, 2026 - 23:41 PST
Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 22, 2026 - 23:41 PST
Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 21, 2026 - 23:41 PST
Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 20, 2026 - 23:54 PST
Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 19, 2026 - 23:50 PST
Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 18, 2026 - 23:59 PST
Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 18, 2026 - 00:03 PST
Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 17, 2026 - 00:10 PST
Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 16, 2026 - 00:10 PST
Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Feb 15, 2026 - 09:17 PST
Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Feb 14, 2026 - 17:17 PST
Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Feb 14, 2026 - 09:15 PST
Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Feb 14, 2026 - 05:14 PST
Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Feb 14, 2026 - 03:24 PST
Investigating - We are experiencing SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Feb 14, 2026 - 02:31 PST
SMS Delivery Failures from Twilio to Datora Brazil
Update - Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 06, 2026 - 17:25 PST
Update - Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 05, 2026 - 17:41 PST
Update - Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
Mar 04, 2026 - 17:40 PST
Update - Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 04, 2026 - 01:28 PST
Update - Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 03, 2026 - 17:39 PST
Update - Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 03, 2026 - 13:43 PST
Update - Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 03, 2026 - 11:45 PST
Identified - Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 03, 2026 - 10:45 PST
Investigating - Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 03, 2026 - 10:19 PST
Russia SMS Carrier Maintenance - Tele2
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 02, 2026 - 12:00 PST
Scheduled - The Tele2 network in Russia is conducting a series of planned maintenances from 02 March 2026 at 12:00 PST until 30 March 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.



Note, the maintenance will be carried out on each of the following dates and times:



02 March 2026 at 12:00 PST until 02 March 2026 at 16:00 PST

04 March 2026 at 12:00 PST until 04 March 2026 at 16:00 PST

11 March 2026 at 13:00 PDT until 11 March 2026 at 17:00 PDT

16 March 2026 at 13:00 PDT until 16 March 2026 at 17:00 PDT

18 March 2026 at 13:00 PDT until 18 March 2026 at 17:00 PDT

23 March 2026 at 13:00 PDT until 23 March 2026 at 17:00 PDT

25 March 2026 at 13:00 PDT until 25 March 2026 at 17:00 PDT

30 March 2026 at 13:00 PDT until 30 March 2026 at 17:00 PDT
Mar 2, 2026 12:00 - Mar 30, 2026 17:00 PDT
Uptime over the past 90 days. View historical uptime.
PROGRAMMABLE MESSAGING Operational
90 days ago
100.0 % uptime
Today
MMS Operational
SMS Operational
SMPP Operational
Messaging Channels Operational
Notify Operational
Conversations Operational
Messaging Insights Operational
Messaging Services Operational
Content API Operational
Toll-free verification Operational
90 days ago
100.0 % uptime
Today
RCS Messaging Operational
90 days ago
100.0 % uptime
Today
Programmable Messaging API Operational
90 days ago
100.0 % uptime
Today
PROGRAMMABLE VOICE US1 Degraded Performance
90 days ago
100.0 % uptime
Today
PSTN US1 Operational
SIP Interface US1 Operational
Client Web US1 Operational
Client Mobile US1 Operational
Conference US1 Operational
Recording US1 Operational
Queue US1 Operational
Text-to-Speech US1 Operational
Recording Transcriptions US1 Operational
TwiML US1 Operational
Voice Insights US1 Operational
Speech Recognition (Gather Speech) US1 Operational
Realtime Transcriptions US1 Operational
90 days ago
100.0 % uptime
Today
Intelligence US1 Degraded Performance
Pay US1 Operational
Media Streams US1 Operational
Dialogflow US1 Operational
ConversationRelay US1 Operational
90 days ago
100.0 % uptime
Today
Voice REST API US1 Operational
90 days ago
100.0 % uptime
Today
PROGRAMMABLE VOICE AU1 Operational
90 days ago
100.0 % uptime
Today
PSTN AU1 Operational
SIP Interface AU1 Operational
Client Web AU1 Operational
Client Mobile AU1 Operational
Conference AU1 Operational
Recording AU1 Operational
Queue AU1 Operational
Text-to-Speech AU1 Operational
Recording Transcriptions AU1 Operational
TwiML AU1 Operational
Voice Insights AU1 Operational
Speech Recognition (Gather Speech) AU1 Operational
Realtime Transcriptions AU1 Operational
90 days ago
100.0 % uptime
Today
Pay AU1 Operational
Media Streams AU1 Operational
ConversationRelay AU1 Operational
Voice REST API AU1 Operational
PROGRAMMABLE VOICE IE1 Operational
90 days ago
100.0 % uptime
Today
PSTN IE1 Operational
SIP Interface IE1 Operational
Client Web IE1 Operational
Client Mobile IE1 Operational
Conference IE1 Operational
Recording IE1 Operational
Queue IE1 Operational
Text-to-Speech IE1 Operational
Recording Transcriptions IE1 Operational
TwiML IE1 Operational
Voice Insights IE1 Operational
Speech Recognition (Gather Speech) IE1 Operational
Realtime Transcriptions IE1 Operational
90 days ago
100.0 % uptime
Today
Pay IE1 Operational
Media Streams IE1 Operational
ConversationRelay IE1 Operational
Voice REST API IE1 Operational
ACCOUNT SECURITY Operational
Authy 2FA Operational
Verify Operational
Authy App Operational
Lookup Operational
ELASTIC SIP TRUNKING US1 Operational
Origination US1 Operational
Termination US1 Operational
ELASTIC SIP TRUNKING AU1 Operational
Origination AU1 Operational
Termination AU1 Operational
ELASTIC SIP TRUNKING IE1 Operational
Origination IE1 Operational
Termination IE1 Operational
TaskRouter Operational
FLEX Operational
Flex Application Platform Operational
Flex Insights Operational
Flex Agent Desktop Operational
Flex Queue Stats Operational
Flex Teams View Operational
Flex Admin Console Operational
Flex Routing Operational
Flex Conversations Operational
Flex Programmable Chat Operational
Flex Programmable Voice Operational
Proxy Operational
Flex Plugins Operational
Flex Billing Operational
INTERCONNECT Operational
PHONE NUMBERS Operational
PROGRAMMABLE CHAT Operational
PROGRAMMABLE VIDEO Operational
90 days ago
100.0 % uptime
Today
Group Rooms Operational
Peer-to-Peer Rooms Operational
Recordings Operational
Compositions Operational
Network Traversal Service Operational
Go Rooms Operational
Video Insights Operational
Realtime Transcriptions Operational
90 days ago
100.0 % uptime
Today
PROXY Operational
SERVERLESS Operational
Studio Operational
Functions Operational
Assets Operational
TwiML Bins Operational
Sync Operational
DEVELOPER TOOLS Operational
Console Operational
Event Streams Operational
Debugger & Alarms Operational
Documentation Operational
REST API Operational
Bulk Export Operational
TWILIO PLATFORM Operational
Billing Operational
Customer Support Center Operational
Other Operational
Account Insights Operational
Trust Hub Operational
Organization Operational
CARRIER NETWORK Degraded Performance
SMS Long Code, North America Degraded Performance
MMS Long Code, North America Operational
SMS Short Code, North America Degraded Performance
MMS Short Code, North America Degraded Performance
SMS Toll-Free, North America Operational
MMS Toll-Free, North America Operational
Voice, North America Operational
Voice, Latin America Operational
SMS, Latin America Degraded Performance
Voice, APAC Operational
SMS, APAC Operational
MMS, APAC Operational
Voice, Europe Operational
SMS, Europe Degraded Performance
Voice, Middle East & Africa Operational
SMS, Middle East & Africa Degraded Performance
Verify Silent Network Auth Operational
Lookup Identity Match Operational
Lookup Line Type Intelligence [Legacy API] Operational
Lookup Line Type Intelligence [Twilio API] Operational
Lookup SIM Swap Operational
Legacy Identity MatchAndAttributes Operational
FRONTLINE Operational
Sender ID Operational
90 days ago
100.0 % uptime
Today
ZIPWHIP MESSAGING Degraded Performance
SMS Long Code, North America Operational
MMS Long Code, North America Operational
SMS Toll-Free, North America Degraded Performance
MMS Toll-Free, North America Operational
ZIPWHIP TOOLS Operational
Zipwhip Provisioner Dashboard and API Operational
Zipwhip Support Ticketing Operational
Toll-Free Verification Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Singapore SMS Carrier Maintenance - M1 Mar 9, 2026 11:00-14:00 PDT

The M1 network in Singapore is conducting a planned maintenance from 09 March 2026 at 11:00 PDT until 09 March 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from M1 Singapore handsets.
Posted on Mar 03, 2026 - 20:12 PST

United Kingdom Account Security Carrier Partner Maintenance - EE Mar 9, 2026 16:00-22:00 PDT

Our carrier partner EE United Kingdom is conducting a planned maintenance from 09 March 2026 at 16:00 PDT until 09 March 2026 at 22:00 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.



Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
Posted on Mar 03, 2026 - 09:55 PST

Germany Account Security Carrier Partner Maintenance - T-Mobile Mar 9, 2026 19:00-22:00 PDT

Our carrier partner T-Mobile Germany is conducting a planned maintenance from 09 March 2026 at 19:00 PDT until 09 March 2026 at 22:00 PDT. During the maintenance window, there could be intermittent API request failures for T-Mobile Germany customers.



Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
Posted on Mar 05, 2026 - 07:05 PST

Twilio Flex - Maintenance Mar 9, 2026 20:30-22:30 PDT

Update - We’re conducting a planned maintenance in US East 1 between 8:30 PM and 10:30 PM Pacific Time on 03/09/2026. During the maintenance window, customers may experience the below issue:
-Customers who are using Flex with Legacy Programmable Chat may notice some errors on the UI and/or on direct API requests while invoking flex flow and flex chat channel resources.
-There is no workaround however, if there is any failures in the API responses, please retry the request.
Feb 28, 2026 - 04:52 PST
Scheduled - We’re conducting a planned maintenance in US East 1 between 8:30 PM and 10:30 PM Pacific Time on 03/09/2026. During the maintenance window, customers may experience the below issue:
-Customers who are using Flex with Legacy Programmable Chat may notice some errors on the UI and/or on direct API requests while invoking flex flow and flex chat channel resources.
-There is no workaround however, if there is any failures in the API responses, please retry the request.
Feb 25, 2026 - 04:17 PST

United States SMS Carrier Partner Maintenance Mar 9, 2026 21:00 - Mar 10, 2026 03:00 PDT

Our SMS carrier partner in the United States is conducting a planned maintenance from 09 March 2026 at 21:00 PDT until 10 March 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States short codes.
Posted on Mar 03, 2026 - 12:08 PST

United States SMS and MMS Carrier Partner Maintenance Mar 9, 2026 23:00-23:30 PDT

Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 09 March 2026 at 23:00 PDT until 09 March 2026 at 23:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via United States long codes and short codes.
Posted on Feb 27, 2026 - 14:54 PST

United States MMS Carrier Partner Maintenance Mar 9, 2026 23:00 - Mar 10, 2026 01:00 PDT

Our MMS carrier partner in the United States is conducting a planned maintenance from 09 March 2026 at 23:00 PDT until 10 March 2026 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via subset of United States short codes.
Posted on Mar 05, 2026 - 15:07 PST

Japan SMS Carrier Partner Maintenance Mar 10, 2026 06:00-13:00 PDT

Our SMS carrier partner in Japan is conducting a planned maintenance from 10 March 2026 at 06:00 PDT until 10 March 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Japan handsets.
Posted on Feb 17, 2026 - 22:30 PST

Russia SMS Carrier Maintenance - MegaFon Mar 10, 2026 13:00-17:00 PDT

The MegaFon network in Russia is conducting a planned maintenance from 10 March 2026 at 13:00 PDT until 10 March 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Posted on Mar 03, 2026 - 13:57 PST

Russia SMS Carrier Maintenance - Beeline Mar 10, 2026 13:00-17:00 PDT

The Beeline network in Russia is conducting a planned maintenance from 10 March 2026 at 13:00 PDT until 10 March 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
Posted on Feb 26, 2026 - 12:50 PST

United States SMS and MMS Carrier Maintenance - AT&T Mar 10, 2026 19:00-22:00 PDT

The AT&T network in the United States is conducting a planned maintenance from 10 March 2026 at 19:00 PDT until 10 March 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from AT&T United States handsets when sending via subset of long codes and short codes.
Posted on Mar 06, 2026 - 10:31 PST

France SMS Carrier Partner Maintenance Mar 11, 2026 12:00-14:00 PDT

Our SMS carrier partner in France is conducting a planned maintenance from 11 March 2026 at 12:00 PDT until 11 March 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to France handsets via subset of France long codes.
Posted on Feb 27, 2026 - 14:44 PST

New Zealand SMS Carrier Partner Maintenance Mar 11, 2026 13:00-21:00 PDT

Our SMS carrier partner in New Zealand is conducting a planned maintenance from 11 March 2026 at 13:00 PDT until 11 March 2026 at 21:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to New Zealand handsets via New Zealand short codes.
Posted on Mar 05, 2026 - 07:01 PST

Russia SMS Carrier Maintenance - Beeline Mar 11, 2026 15:00-21:00 PDT

The Beeline network in Russia is conducting a planned maintenance from 11 March 2026 at 15:00 PDT until 11 March 2026 at 21:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
Posted on Mar 05, 2026 - 02:32 PST

United States and Canada Twilio SMS and MMS Maintenance Mar 11, 2026 20:00 - Mar 12, 2026 00:00 PDT

Twilio is conducting a planned maintenance from 11 March 2026 at 20:00 PDT until 12 March 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
Posted on Feb 09, 2026 - 21:34 PST

United States SMS Carrier Partner Maintenance Mar 11, 2026 21:00 - Mar 12, 2026 04:00 PDT

Our SMS carrier partner in the United States is conducting a planned maintenance from 11 March 2026 at 21:00 PDT until 12 March 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to United States handsets via United States short codes.
Posted on Mar 06, 2026 - 05:44 PST

Singapore Voice Carrier Partner Maintenance Mar 12, 2026 07:00-09:00 PDT

Our Voice carrier partner in Singapore is conducting a planned maintenance from 12 March 2026 at 07:00 PDT until 12 March 2026 at 09:00 PDT. During the maintenance window, there could be Intermittent delays from and to Twilio Singapore phone numbers.
Posted on Mar 05, 2026 - 18:32 PST

Japan SMS Carrier Partner Maintenance Mar 16, 2026 06:00-13:00 PDT

Our SMS carrier partner in Japan is conducting a planned maintenance from 16 March 2026 at 06:00 PDT until 16 March 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Japan handsets.
Posted on Feb 17, 2026 - 22:26 PST

United States SMS and MMS Carrier Partner Maintenance Mar 16, 2026 22:00 - Mar 17, 2026 01:00 PDT

Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 16 March 2026 at 22:00 PDT until 17 March 2026 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via subset of United States short codes.
Posted on Feb 25, 2026 - 15:04 PST

United States SMS and MMS Carrier Partner Maintenance Mar 17, 2026 01:00-04:00 PDT

Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 17 March 2026 at 01:00 PDT until 17 March 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via subset of United States short codes.
Posted on Feb 25, 2026 - 15:02 PST

United States and Canada Twilio SMS and MMS Maintenance Mar 18, 2026 20:00 - Mar 19, 2026 00:00 PDT

Twilio is conducting a planned maintenance from 18 March 2026 at 20:00 PDT until 19 March 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via subset of long codes, short codes and toll free numbers.
Posted on Feb 09, 2026 - 21:33 PST

United States MMS Carrier Partner Maintenance Mar 19, 2026 02:00-02:15 PDT

Our MMS carrier partner in the United States is conducting a planned maintenance from 19 March 2026 at 02:00 PDT until 19 March 2026 at 02:15 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via subset of United States short codes.
Posted on Mar 05, 2026 - 15:08 PST

Russia SMS Carrier Maintenance - MTT Mar 24, 2026 13:59-18:00 PDT

The MTT network in Russia is conducting a planned maintenance from 24 March 2026 at 13:59 PDT until 24 March 2026 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MTT Russia handsets.
Posted on Mar 05, 2026 - 07:02 PST

United States and Canada Twilio SMS and MMS Maintenance Mar 25, 2026 20:00 - Mar 26, 2026 00:00 PDT

Twilio is conducting a planned maintenance from 25 March 2026 at 20:00 PDT until 26 March 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via subset of long codes, short codes and toll free numbers.
Posted on Feb 09, 2026 - 21:33 PST

Russia SMS Carrier Maintenance - MTT Mar 29, 2026 13:59-18:00 PDT

The MTT network in Russia is conducting a planned maintenance from 29 March 2026 at 13:59 PDT until 29 March 2026 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MTT Russia handsets.
Posted on Mar 05, 2026 - 07:03 PST
System Metrics Month Week Day
API Response Time - North America
Fetching
API Response Time - Europe
Fetching
Mar 7, 2026
Lookup LTI Service Latency
Resolved - Latency in Lookup LTI service has been resolved and Lookup LTI service is operating normally at this time.
Mar 7, 05:10 PST
Monitoring - Lookup LTI service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Mar 7, 04:53 PST
Identified - Our engineers have identified the issue with Lookup LTI service latency and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 7, 04:23 PST
Mar 6, 2026
United Kingdom Account Security Carrier Partner Maintenance - Vodafone
Completed - The scheduled maintenance has been completed.
Mar 6, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 17:00 PST
Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 06 March 2026 at 17:00 PST until 06 March 2026 at 22:00 PST. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
Mar 5, 02:30 PST
Singapore SMS Carrier Maintenance - M1
Completed - The scheduled maintenance has been completed.
Mar 6, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 10:00 PST
Scheduled - The M1 network in Singapore is conducting a planned maintenance from 06 March 2026 at 10:00 PST until 06 March 2026 at 13:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to M1 Singapore handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Mar 6, 04:24 PST
SMS Delivery Failures from Twilio to ETL Laos
Resolved - We are no longer experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. This incident has been resolved.
Mar 6, 11:22 PST
Update - We continue to experience SMS delivery failures from Twilio to ETL network subscribers in Laos. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Mar 6, 03:28 PST
Update - We continue to experience SMS delivery failures from Twilio to ETL network subscribers in Laos. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Mar 5, 23:40 PST
Update - We continue to experience SMS delivery failures from Twilio to ETL network subscribers in Laos. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 21:40 PST
Investigating - Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 5, 20:40 PST
MMS Delivery Receipt Delays from Twilio to Verizon United States
Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages to SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to GTA United States. This incident has been resolved.
Mar 6, 11:11 PST
Update - We continue to experience MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Mar 6, 03:59 PST
Update - We continue to experience MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Mar 6, 00:14 PST
Update - We continue to experience MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 22:31 PST
Investigating - Twilio customers may be experiencing MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 5, 21:31 PST
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States
Resolved - We are no longer experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. This incident has been resolved.
Mar 6, 09:32 PST
Update - We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 6, 07:30 PST
Monitoring - We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 6, 06:39 PST
Update - We continue to experience SMS delivery receipt delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Mar 6, 04:50 PST
Update - We continue to experience SMS delivery receipt delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Mar 6, 01:00 PST
Update - We continue to experience SMS delivery receipt delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 23:00 PST
Investigating - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 5, 22:00 PST
SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States
Resolved - We are no longer experiencing SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. This incident has been resolved.
Mar 6, 07:45 PST
Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 6, 05:50 PST
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 6, 04:01 PST
Update - We continue to experience SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Mar 6, 00:14 PST
Update - We continue to experience SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 22:28 PST
Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 5, 21:28 PST
SMS Delivery Delays and Failures From Twilio to Megafon Tajikistan
Resolved - We are no longer experiencing SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. This incident has been resolved.
Mar 6, 03:33 PST
Update - We have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 5, 23:44 PST
Monitoring - We have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 21:44 PST
Update - We're continuing to experience SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Mar 5, 18:00 PST
Update - We're continuing to experience SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 16:00 PST
Investigating - After monitoring for some time, we started seeing a degradation of the service. We're experiencing SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 5, 15:00 PST
Update - We have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 5, 14:50 PST
Update - We have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 5, 10:23 PST
Update - We have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 5, 10:23 PST
Update - We have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 08:23 PST
Monitoring - We have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 06:23 PST
Update - We are continuing to observe issues with SMS delivery from Twilio to Megafon network subscribers in Tajikistan and working with our carrier partner. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 5, 00:15 PST
Update - We are continuing to observe issues with SMS delivery from Twilio to Megafon network subscribers in Tajikistan and working with our carrier partner. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 4, 20:30 PST
Update - We are continuing to observe issues with SMS delivery from Twilio to Megafon network subscribers in Tajikistan and working with our carrier partner. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 4, 18:30 PST
Investigating - We are continuing to observe issues with SMS delivery from Twilio to Megafon network subscribers in Tajikistan and working with our carrier partner. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 4, 17:30 PST
Update - We are continuing to observe recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 4, 15:30 PST
Monitoring - We have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 4, 13:15 PST
Update - We continue to experience SMS delivery delay and failures to Megafon Network in Tajikistan. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Mar 4, 13:09 PST
Update - We continue to experience SMS delivery delay and failures to Megafon Network in Tajikistan. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Mar 4, 09:00 PST
Update - We continue to experience SMS delivery delay and failures to Megafon Network in Tajikistan. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 4, 07:00 PST
Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 4, 06:00 PST
Mar 5, 2026
SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States
Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.
Mar 5, 22:36 PST
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 20:46 PST
Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 5, 20:15 PST
SMS Delivery Delays & Failures from Twilio to Djibouti Telecom (Evatis) Djibouti
Resolved - The incident has been resolved and SMS delivery from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti is operating normally.
Mar 5, 22:34 PST
Monitoring - We have observed a recovery in SMS delivery from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 20:43 PST
Update - We continue to experience SMS delivery delays & failures from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 19:56 PST
Investigating - Twilio customers may be experiencing SMS delivery delays & failures from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 5, 18:56 PST
US SMS Carrier Maintenance - Small US Carriers
Completed - The scheduled maintenance has been completed.
Mar 5, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 19:00 PST
Scheduled - A subset of small networks in the US are conducting a planned maintenance from 05 March 2026 at 19:00 PST until 05 March 2026 at 21:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets when sending via subset of short codes.
Feb 27, 19:14 PST
SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across APAC and Middle East & Africa
Resolved - The incident has been resolved and SMS delivery from Twilio to affected networks in Malaysia and multiple countries in Africa is operating normally.
Mar 5, 20:23 PST
Update - We are observing recovery in SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 18:29 PST
Monitoring - We are observing recovery in SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 16:29 PST
Identified - We are continuing to experience SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 15:12 PST
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 5, 14:20 PST
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Malaysia & Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available
Mar 5, 14:12 PST
MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States
Resolved - The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States is operating normally.
Mar 5, 18:42 PST
Update - We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 17:16 PST
Monitoring - We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 15:16 PST
Update - We are continuing to experience SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 13:18 PST
Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 5, 12:10 PST
SMS Delivery Failures from Twilio to Ooredoo Tunisia
Resolved - The incident has been resolved and SMS delivery from Twilio to Ooredoo network subscribers in Tunisia is operating normally.
Mar 5, 18:41 PST
Monitoring - We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Tunisia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 16:48 PST
Investigating - Twilio customers may be experiencing SMS delivery failures from Twilio to Ooredoo network subscribers in Tunisia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 5, 15:54 PST
SMS Delivery Delays from a Subset of Twilio Short Codes to ISP Telecom United States
Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States is operating normally.
Mar 5, 18:39 PST
Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 17:22 PST
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available
Mar 5, 15:20 PST
Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available
Mar 5, 14:26 PST
Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 5, 14:08 PST
Russia SMS Carrier Maintenance - Beeline
Completed - The scheduled maintenance has been completed.
Mar 5, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 13:00 PST
Scheduled - The Beeline network in Russia is conducting a planned maintenance from 05 March 2026 at 13:00 PST until 05 March 2026 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
Mar 3, 04:46 PST
SMS delivery delays from Twilio to Orange Cameroon
Resolved - The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Cameroon is operating normally.
Mar 5, 14:53 PST
Monitoring - We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 12:36 PST
Update - We continue to experience SMS delivery delays from Twilio to Orange network subscribers in Cameroon. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 11:42 PST
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available
Mar 5, 10:42 PST
Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays from Twilio to Orange Cameroon. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 5, 10:37 PST
WhatsApp phone number not displayed for senders created via senders API
Resolved - The issue preventing WhatsApp phone number from being displayed for senders created via the Senders API has been resolved and the service is operating normally at this time.
Mar 5, 14:42 PST
Monitoring - We are observing a recovery in the display of WhatsApp phone number for senders created via the Senders API. We will be monitoring the service to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.
Mar 5, 14:03 PST
Update - We continue to experience WhatsApp phone number not displayed for senders created via senders API. Our team is actively investigating this issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 11:49 PST
Update - Twilio customers may be experiencing WhatsApp phone number not displayed for senders created via senders API. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 5, 10:49 PST
Investigating - Our monitoring systems have detected a potential issue with WhatsApp phone number not displayed for senders created via senders API. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 5, 10:35 PST
Programmable Messaging API and Verify API 5xx errors
Resolved - The HTTP 5xx errors for Twilio Programmable Messaging API and Verify API have been resolved and the services are operating normally at this time.
Mar 5, 14:16 PST
Monitoring - We are observing a recovery in the rate of HTTP 5xx errors for Twilio Programmable Messaging API and Verify API. We will be monitoring the services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.
Mar 5, 13:41 PST
Update - We are continuing to investigate an elevated rate of HTTP 5xx errors for Twilio Programmable Messaging API and Verify API. Our engineers are working on the issue, and we will provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 13:16 PST
Update - We are currently investigating an elevated rate of HTTP 5xx errors for Twilio Programmable Messaging API and Verify API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
Mar 5, 12:13 PST
Update - Twilio customers may be experiencing Twilio Programmable Messaging API was partially degraded starting from Mar 5th, 2026, 11:31 PST to 11:36 PST. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 5, 12:05 PST
Investigating - Our monitoring systems have detected a potential issue with Twilio Programmable Messaging API was partially degraded starting from Mar 5th, 2026, 11:31 PST to 11:36 PST. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 5, 11:56 PST
Indonesia SMS Carrier Maintenance - XL Axiata
Completed - The scheduled maintenance has been completed.
Mar 5, 12:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 10:00 PST
Scheduled - The XL Axiata network in Indonesia is conducting a planned maintenance from 05 March 2026 at 10:00 PST until 05 March 2026 at 12:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to XL Axiata Indonesia handsets.
Mar 4, 02:16 PST
Latency while creating or updating Topics and Disposition Codes with Flex Admin Console in US
Resolved - We are no longer experiencing service interruption with Flex Admin Console in US. This incident has been resolved.
Mar 5, 10:24 PST
Monitoring - We have observed a recovery in service interruption with Flex Admin Console in US and are monitoring service stability. We will provide another update in 30 minutes or as soon as more information becomes available.
Mar 5, 09:55 PST
Update - We are investigating a service interruption with Flex Admin Console in US. We expect to provide another update in 8 hours or as soon as more information becomes available.
Mar 5, 03:50 PST
Update - We are investigating a service interruption with Flex Admin Console in US. We expect to provide another update in 4 hours or as soon as more information becomes available.
Mar 4, 23:58 PST
Update - We are investigating a service interruption with Flex Admin Console in US. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 4, 22:00 PST
Investigating - We are investigating a service interruption with Flex Admin Console in US. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 4, 21:00 PST
SMS Delivery Failures from Multiple Networks in Czech to a subset of Twilio Long Code Numbers
Resolved - The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio Czech Republic Long Codes is operating normally.
Mar 5, 08:22 PST
Update - We have observed a recovery in SMS delivery from multiple networks in Czech to a subset of Twilio long code numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 06:28 PST
Monitoring - We have observed a recovery in SMS delivery from multiple networks in Czech to a subset of Twilio long code numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 04:28 PST
Update - We have observed a recovery in SMS delivery from multiple networks in Czech to a subset of Twilio long code numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 5, 04:27 PST
Update - We continue to experience SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Mar 4, 22:13 PST
Update - We continue to experience SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Mar 4, 14:13 PST
Update - We continue to experience SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Mar 4, 10:24 PST
Update - We continue to experience SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 4, 08:26 PST
Update - Twilio customers may be experiencing SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 4, 07:26 PST
Investigating - Our monitoring systems have detected a potential issue associated to SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Mar 4, 07:23 PST
Indonesia SMS Carrier Maintenance - XL Axiata
Completed - The scheduled maintenance has been completed.
Mar 5, 00:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 22:00 PST
Scheduled - The XL Axiata network in Indonesia is conducting a planned maintenance from 04 March 2026 at 22:00 PST until 05 March 2026 at 00:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to XL Axiata Indonesia handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Mar 4, 06:23 PST
United States and Canada Twilio SMS and MMS Maintenance
Completed - The scheduled maintenance has been completed.
Mar 5, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 20:00 PST
Scheduled - Twilio is conducting a planned maintenance from 04 March 2026 at 20:00 PST until 05 March 2026 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via subset of long codes, short codes and toll free numbers.
Feb 9, 21:34 PST
Mar 4, 2026
Russia SMS Carrier Maintenance - MTS
Completed - The scheduled maintenance has been completed.
Mar 4, 21:35 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 14:11 PST
Scheduled - The MTS network in Russia is conducting a planned maintenance from 04 March 2026 at 13:00 PST until 04 March 2026 at 21:35 PST. During the maintenance window, there could be intermittent delays delivering SMS to MTS Russia handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Mar 4, 14:09 PST
United States SMS Carrier Maintenance - AT&T
Completed - The scheduled maintenance has been completed.
Mar 4, 21:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 20:30 PST
Scheduled - The AT&T network in the United States is conducting an emergency maintenance from 04 March 2026 at 20:30 PST until 04 March 2026 at 21:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T United States handsets when sending via long codes and short codes.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Mar 4, 14:06 PST
MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States
Resolved - We are no longer experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. This incident has been resolved.
Mar 4, 21:10 PST
Monitoring - We are observing recovery in MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 4, 19:24 PST
Update - Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 4, 15:24 PST
Update - Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 4, 13:22 PST
Update - Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 4, 12:16 PST
Investigating - Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 4, 12:15 PST
SMS Delivery Delays from Twilio to Lycamobile France
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Lycamobile France. This incident has been resolved.
Mar 4, 19:28 PST
Update - We're continuing to observe recovery with SMS delivery delays from Twilio to Lycamobile network subscribers in France. We will continue to monitor the issue to ensure a full recovery, and provide another update in 4 hours.
Mar 4, 15:41 PST
Monitoring - We're observing recovery with SMS delivery delays from Twilio to Lycamobile network subscribers in France. We will continue to monitor the issue to ensure a full recovery, and provide another update in 2 hours.
Mar 4, 13:40 PST
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 4, 13:25 PST
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 4, 11:27 PST
Investigating - We are experiencing SMS delivery delays when sending messages to SMS delivery delays from Twilio to Lycamobile France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 4, 10:27 PST
SMS Delivery Receipt Delays from Twilio to Drillisch 1&1 in Germany
Resolved - The incident has been resolved and SMS delivery receipts from Twilio to Drillisch 1&1 network subscribers in Germany are operating normally.
Mar 4, 17:52 PST
Monitoring - We have observed a recovery in SMS delivery receipts from Twilio to Drillisch 1&1 network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 4, 17:10 PST
Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Drillisch 1&1 network subscribers in Germany. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 4, 16:36 PST
Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Receipt Delays to Drillisch 1&1 in Germany. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 4, 16:34 PST
SMS Delivery Delays from Twilio to Yemen Mobile in Yemen
Resolved - The incident has been resolved and SMS delivery from Twilio to Yemen Mobile network subscribers in Yemen is operating normally.
Mar 4, 17:31 PST
Monitoring - We are observing successful SMS delivery SMS Delivery Delays from Twilio to Yemen Mobile in Yemen. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 4, 15:57 PST
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Yemen Mobile network subscribers in Yemen. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 4, 14:51 PST
Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays from Twilio to Yemen Mobile in Yemen. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 4, 14:48 PST
SMS Delivery Delays to MTN Network in Cameroon
Resolved - We are no longer experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. This incident is resolved.
Mar 4, 13:37 PST
Monitoring - We are observing recovery in SMS delivery delays from Twilio to MTN network subscribers in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 4, 11:53 PST
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 4, 11:06 PST
Investigating - Our monitoring systems have detected a potential issue associated to SMS delivery delays to MTN network in Cameroon. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Mar 4, 11:01 PST
Russia SMS Carrier Maintenance - Gazprombank Mobile
Completed - The scheduled maintenance has been completed.
Mar 4, 12:59 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 12:00 PST
Scheduled - The Gazprombank Mobile network in Russia is conducting a planned maintenance from 04 March 2026 at 12:00 PST until 04 March 2026 at 12:59 PST. During the maintenance window, there could be intermittent delays delivering SMS to Gazprombank Mobile Russia handsets.
Mar 2, 05:57 PST
Indonesia SMS Carrier Maintenance - Three and Indosat
Completed - The scheduled maintenance has been completed.
Mar 4, 09:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 08:00 PST
Scheduled - The Three and Indosat networks in Indonesia are conducting a planned maintenance from 04 March 2026 at 08:00 PST until 04 March 2026 at 09:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Three and Indosat Indonesia handsets.
Mar 2, 23:07 PST
Delays in Transcription Completion
Resolved - We are not experiencing delay in Transcription completion for services with PII Redaction enabled. The underlying issue has been addressed, and the service is operating as expected. This incident has been resolved.
Mar 4, 01:29 PST
Update - We are observing recovery in transcription completion times for services with PII redaction enabled. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 4, 00:43 PST
Update - We are observing recovery in transcription completion times for services with PII redaction enabled. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 3, 22:45 PST
Update - We are observing recovery in transcription completion times for services with PII redaction enabled. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 3, 20:35 PST
Monitoring - We are observing recovery in transcription completion times for services with PII redaction enabled. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Mar 3, 19:47 PST
Investigating - We are moving the incident status from 'Monitoring' back to 'Investigating', as customers may continue to experience delays in transcription completion for services with PII Redaction enabled. Our team is actively investigating the issue and will provide an update within 2 hours or sooner if additional information becomes available.
Mar 3, 18:15 PST
Monitoring - We are observing recovery in Transcription completion times for services with PII Redaction enabled. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 3, 17:50 PST
Update - Customers may continue experiencing delays in Transcription completion for services with PII Redaction enabled. Our team is currently investigating the issue and we will provide an update in 2 hour or as soon as more information is available.
Mar 3, 16:57 PST
Update - Customers may experience delays in Transcription completion for services with PII Redaction enabled. Our team is currently investigating the issue and we will provide an update in 1 hour or as soon as more information is available.
Mar 3, 15:34 PST
Investigating - Customers may experience delays in Transcription completion for services with PII Redaction enabled. Our team is currently investigating the issue and we will provide an update in 1 hour or as soon as more information is available.
Mar 3, 15:28 PST
SMS Delivery Delays to Telcel Network in Mexico
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Telcel network in Mexico. This incident has been resolved.
Mar 4, 01:14 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to the Telcel network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 3, 23:21 PST
Investigating - We are experiencing SMS delivery delays when sending messages to the Telcel network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 3, 22:35 PST
Mar 3, 2026
US SMS Carrier Maintenance - Small US Carriers
Completed - The scheduled maintenance has been completed.
Mar 3, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 21:00 PST
Scheduled - A subset of small networks in the US are conducting a planned maintenance from 03 March 2026 at 21:00 PST until 03 March 2026 at 23:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets when sending via short codes.
Mar 2, 02:23 PST
Twilio Flex TaskRouter - Maintenance
Completed - The scheduled maintenance has been completed.
Mar 3, 22:30 PST
Update - The planned maintenance originally scheduled for March 3, 2026 (08:30 PM – 10:30 PM PT) has been postponed. We are currently finalizing a new window for these updates and will provide a further update with the confirmed date as soon as it is available. No service impact is expected during the previously announced window.
Mar 3, 22:23 PST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 3, 20:42 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 20:30 PST
Scheduled - We're conducting a planned maintenance in US1 between 8:30 pm and 10:30 pm Pacific Time on 03/03/2026. During the maintenance window, the Flex TaskRouter APIs may return 5xx errors for about 1 minute and a delay in reservation creation during the window. Our engineering team will actively monitor system performance throughout and after the maintenance to ensure stable operations.
Feb 20, 08:34 PST
MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States
Resolved - We are no longer experiencing delivery report delays or MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. This incident has been resolved.
Mar 3, 21:36 PST
Monitoring - We are observing recovery in MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 3, 19:41 PST
Update - Twilio customers may continue to experience MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 3, 17:13 PST
Update - Twilio customers may continue to experience MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 3, 15:19 PST
Investigating - Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 3, 14:17 PST
Russia SMS Carrier Maintenance - MTS
Completed - The scheduled maintenance has been completed.
Mar 3, 20:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 19:00 PST
Scheduled - The MTS network in Russia is conducting a planned maintenance from 03 March 2026 at 19:00 PST until 03 March 2026 at 20:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to MTS Russia handsets.
Mar 2, 05:42 PST
Russia SMS Carrier Maintenance - Beeline
Completed - The scheduled maintenance has been completed.
Mar 3, 20:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 14:00 PST
Scheduled - The Beeline network in Russia is conducting a planned maintenance from 03 March 2026 at 14:00 PST until 03 March 2026 at 20:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Mar 3, 09:53 PST
Temporary Increase in 4xx Errors When Sending Messages
Resolved - Between 4:03PM PST and 4:09PM PST, customers may have experienced 4xx errors when attempting to send messages from the Messaging API. This issue has been resolved.
Mar 3, 16:37 PST
United States SMS and MMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Mar 3, 16:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 15:01 PST
Scheduled - Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 03 March 2026 at 15:00 PST until 03 March 2026 at 16:30 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via United States long codes and short codes.
Feb 28, 07:42 PST
RCS Compliance Registration Onboarding is failing to load in Console
Resolved - Customers trying to register their RCS Sender with Google or a supported country will no longer receive an error page. The team has identified the root cause and deployed a fix. This incident has been resolved.
Mar 3, 16:13 PST
Update - We are continuing to investigate this issue.
Mar 3, 16:12 PST
Update - Customers trying to register their RCS Sender with Google or a supported country will receive an error page. The team has identified the root cause and we will provide an update in 2 hour or as soon as more information is available.
Mar 3, 15:32 PST
Update - Customers trying to register their RCS Sender with Google or a supported country will receive an error page. The team is currently investigating the issue and we will provide an update in 1 hour or as soon as more information is available.
Mar 3, 14:26 PST
Investigating - Customers trying to register their RCS Sender with Google or a supported country will receive an error page. The team is currently investigating the issue and we will provide an update in 1 hour or as soon as more information is available.
Mar 3, 14:25 PST
Russia SMS Carrier Maintenance - Beeline
Completed - The scheduled maintenance has been completed.
Mar 3, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 13:01 PST
Scheduled - The Beeline network in Russia is conducting a planned maintenance from 03 March 2026 at 13:00 PST until 03 March 2026 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
Feb 27, 03:05 PST
Russia SMS Carrier Maintenance - Tele2
Completed - The scheduled maintenance has been completed.
Mar 3, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 13:02 PST
Scheduled - The Tele2 network in Russia is conducting an emergency maintenance from 03 March 2026 at 13:00 PST until 03 March 2026 at 15:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Mar 3, 05:28 PST
Ireland Voice Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Mar 3, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 12:00 PST
Scheduled - Our Voice carrier partner in Ireland is conducting a planned maintenance from 03 March 2026 at 12:00 PST until 03 March 2026 at 13:00 PST. During the maintenance window, there could be Intermittent delays to Twilio Ireland phone numbers.
Feb 25, 09:39 PST
SMS Delivery Delays From Twilio to Tune Talk Malaysia
Resolved - The issue affecting SMS delivery to Tune Talk network subscribers in Malaysia has been resolved. Our engineering team has confirmed that delivery rates have returned to normal levels.
Mar 3, 06:59 PST
Update - We are continuing to observe recovery in SMS delivery delays when sending messages to Tune Talk network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 3, 05:10 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Tune Talk network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 3, 03:17 PST
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Tune Talk network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 3, 02:28 PST
Twilio Interconnect Maintenance
Completed - The scheduled maintenance has been completed.
Mar 3, 05:32 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 22:01 PST
Scheduled - Twilio will conduct a planned maintenance from 02 March 2026 at 22:00 PST until 03 March 2026 at 05:30 PST on the Twilio Network. During the maintenance window there could be intermittent impact on Interconnect services to and from the US connecting through Twilio’s US2/San Jose edge location.
Jan 26, 17:05 PST
Twilio Voice Maintenance
Completed - The scheduled maintenance has been completed.
Mar 3, 05:31 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 22:00 PST
Scheduled - Twilio will conduct a planned maintenance from 02 March 2026 at 22:00 PST until 03 March 2026 at 05:30 PST on the Twilio Network. During the maintenance window there could be intermittent impact on calls to and from the US connecting through Twilio’s US2/San Jose edge location.
Jan 26, 16:28 PST
Twilio Messaging Maintenance
Completed - The scheduled maintenance has been completed.
Mar 3, 05:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 22:02 PST
Scheduled - Twilio will conduct a planned maintenance from 02 March 2026 at 22:00 PST until 03 March 2026 at 05:30 PST on the Twilio Network. During the maintenance window there could be intermittent message delivery failures and delivery delays to and from the US connecting through Twilio’s US2/San Jose edge location.
Jan 26, 17:00 PST
Mar 2, 2026
MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States
Resolved - We are no longer experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. This incident has been resolved.
Mar 2, 21:55 PST
Monitoring - We are observing recovery in SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 2, 20:06 PST
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 2, 20:02 PST
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 2, 16:02 PST
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 2, 14:02 PST
Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 2, 13:02 PST
Multiple Destination SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Mar 2, 18:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 15:01 PST
Scheduled - Our SMS carrier partner in the Czech Republic and Hungary is conducting a planned maintenance from 02 March 2026 at 15:00 PST until 02 March 2026 at 18:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Czech Republic and Hungary handsets via subset of Czech Republic and Hungary long codes.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Mar 2, 12:38 PST
Multiple Destination SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Mar 2, 18:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 15:00 PST
Scheduled - Our SMS carrier partner in Hungary, the Czech Republic and Slovakia is conducting a planned maintenance from 02 March 2026 at 15:00 PST until 02 March 2026 at 18:00 PST. During the maintenance window, there could be intermittent delays delivering SMS from Hungary, Czech Republic and Slovakia handsets.
Feb 18, 16:13 PST
SMS Delivery Delays and Failures From Twilio Alphanumeric Sender IDs to Multiple Networks in United Arab Emirates
Resolved - The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender IDs to network subscribers on affected networks in the United Arab Emirates is operating normally.
Mar 2, 17:23 PST
Monitoring - We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Arab Emirates and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 2, 15:23 PST
Update - We are continuing to investigate SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively working on this issue and will provide another update in 8 hours, or sooner if more information becomes available.
Mar 2, 12:58 PST
Update - We are continuing to investigate SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively working on this issue and will provide another update in 4 hours, or sooner if more information becomes available.
Mar 2, 09:00 PST
Update - We are continuing to investigate SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively working on this issue and will provide another update in 2 hours, or sooner if more information becomes available.
Mar 2, 06:58 PST
Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 2, 05:58 PST
Philippines SMS Carrier Maintenance - Globe Telecom
Completed - The scheduled maintenance has been completed.
Mar 2, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 16:00 PST
Scheduled - The Globe Telecom network in the Philippines is conducting a planned maintenance from 02 March 2026 at 16:00 PST until 02 March 2026 at 17:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Globe Telecom Philippines handsets.
Feb 26, 17:13 PST
Event Streams Facing Delivery Delays
Resolved - We are no longer experiencing delays on Event Streams. This incident has been resolved.
Mar 2, 16:11 PST
Monitoring - We are observing recovery in the issue leading to delays in delivering events for Event Streams. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 mins or as soon as more information becomes available.
Mar 2, 15:38 PST
Update - We have identified an issue impacting Event Streams. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 2, 14:47 PST
Investigating - We have identified an issue impacting Event Streams. We will provide another update as soon as more information becomes available.
Mar 2, 14:23 PST
SMS Delivery Delays from Twilio to Access Malawi
Resolved - The incident has been resolved and SMS delivery from Twilio to Access network subscribers in Malawi is operating normally.
Mar 2, 14:05 PST
Update - We are continuing to monitor SMS delivery to Access network subscribers in Malawi. Service remains stable, and we will provide our next update in 2 hours.
Mar 2, 12:04 PST
Monitoring - We have observed a recovery in SMS delivery from Twilio to Access network subscribers in Malawi and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 2, 10:12 PST
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 2, 02:12 PST
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 1, 22:25 PST
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 1, 21:18 PST
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 1, 20:25 PST
Russia SMS Carrier Maintenance - Beeline
Completed - The scheduled maintenance has been completed.
Mar 2, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 12:01 PST
Scheduled - The Beeline network in Russia is conducting a planned maintenance from 02 March 2026 at 12:00 PST until 02 March 2026 at 14:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
Feb 26, 06:21 PST
SMS Delivery Delays from Twilio to Rakuten Japan
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Rakuten network in Japan. This incident has been resolved.
Mar 2, 13:57 PST
Monitoring - We have observed a recovery in SMS delivery from Twilio to Rakuten network subscribers in Japan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 2, 11:58 PST
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Rakuten network subscribers in Japan. Our team is actively working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 2, 10:27 PST
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Rakuten network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 2, 09:27 PST
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Rakuten network subscribers in Japan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 2, 08:27 PST
Singapore SMS Carrier Maintenance - M1
Completed - The scheduled maintenance has been completed.
Mar 2, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 10:00 PST
Scheduled - The M1 network in Singapore is conducting a planned maintenance from 02 March 2026 at 10:00 PST until 02 March 2026 at 13:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to M1 Singapore handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Mar 2, 01:17 PST
United States SMS and MMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Mar 2, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 23:00 PST
Scheduled - Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 01 March 2026 at 23:00 PST until 02 March 2026 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via United States long codes and short codes.
Feb 27, 19:12 PST
Mar 1, 2026
SMS Delivery Delays from Twilio to Lycamobile United Kingdom
Resolved - We are no longer experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. This incident has been resolved.
Mar 1, 22:27 PST
Monitoring - We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 1, 20:37 PST
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 1, 19:54 PST
SMS Delivery Failures From Twilio to MTS Kazakhstan
Resolved - The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Kazakhstan is operating normally.
Mar 1, 21:16 PST
Update - We are still experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Mar 1, 15:03 PST
Update - We are still experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Mar 1, 11:11 PST
Update - We continue experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 1, 09:11 PST
Investigating - Twilio customers may be experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 1, 08:11 PST
MMS Delivery Delays From Twilio to Altice United States
Resolved - The incident has been resolved and MMS delivery from Twilio to Altice network subscribers in the United States is operating normally.
Mar 1, 20:20 PST
Monitoring - We have observed a recovery in MMS delivery from Twilio to Altice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 1, 18:21 PST
Update - Twilio customers may be experiencing MMS delivery delays from Twilio to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 1, 14:21 PST
Update - Twilio customers may be experiencing MMS delivery delays from Twilio to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 1, 12:24 PST
Investigating - Twilio customers may be experiencing MMS delivery delays from Twilio to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 1, 11:43 PST
United Kingdom Account Security Carrier Partner Maintenance - Vodafone
Completed - The scheduled maintenance has been completed.
Mar 1, 20:15 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 13:15 PST
Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 01 March 2026 at 13:15 PST until 01 March 2026 at 20:15 PST. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



Impacted Products: Legacy Identity MatchAndAttributes, Lookup SIM Swap, Lookup Identity Match
Feb 26, 02:43 PST
SMS Delivery Delays From Twilio to Moov in Côte d'Ivoire
Resolved - The incident has been resolved and SMS delivery from Twilio to Moov network subscribers in Côte d'Ivoire is operating normally.
Mar 1, 09:28 PST
Monitoring - We are observing successful SMS delivery from Twilio to Moov network subscribers in Côte d'Ivoire. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar 1, 07:30 PST
Update - We continue experiencing SMS delivery delays when sending messages to Moov network subscribers in Côte d'Ivoire. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Mar 1, 07:19 PST
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Feb 28, 23:23 PST
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Feb 28, 19:19 PST
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 28, 16:07 PST
Update - We are continuing to investigate this issue.
Feb 28, 15:13 PST
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Feb 28, 15:07 PST
Twilio Interconnect Maintenance
Completed - The scheduled maintenance has been completed.
Mar 1, 05:32 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 22:01 PST
Scheduled - Twilio will conduct a planned maintenance from 28 February 2026 at 22:00 PST until 01 March 2026 at 05:30 PST on the Twilio Network. During the maintenance window there could be intermittent impact on Interconnect services to and from the US connecting through Twilio’s US2/San Jose edge location.
Jan 26, 17:03 PST
Twilio Voice Maintenance
Completed - The scheduled maintenance has been completed.
Mar 1, 05:31 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 22:00 PST
Scheduled - Twilio will conduct a planned maintenance from 28 February 2026 at 22:00 PST until 01 March 2026 at 05:30 PST on the Twilio Network. During the maintenance window there could be intermittent impact on calls to and from the US connecting through Twilio’s US2/San Jose edge location.
Jan 26, 16:25 PST
Twilio Messaging Maintenance
Completed - The scheduled maintenance has been completed.
Mar 1, 05:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 22:01 PST
Scheduled - Twilio will conduct a planned maintenance from 28 February 2026 at 22:00 PST until 01 March 2026 at 05:30 PST on the Twilio Network. During the maintenance window there could be intermittent message delivery failures and delivery delays to and from the US connecting through Twilio’s US2/San Jose edge location.
Jan 26, 16:57 PST
SMS Delivery Failures from Twilio to du and Etisalat United Arab Emirates
Resolved - We are no longer experiencing SMS delivery failures to du and Etisalat network subscribers in the United Arab Emirates. This incident has been resolved.
Mar 1, 02:29 PST
Update - We have observed a recovery in SMS delivery from Twilio to du and Etisalat network subscribers in the United Arab Emirates and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 1, 00:40 PST
Monitoring - We have observed a recovery in SMS delivery from Twilio to du and Etisalat network subscribers in the United Arab Emirates and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 28, 22:42 PST
Update - Twilio customers may be experiencing SMS delivery failures from Twilio to du and Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and continue working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Feb 28, 16:41 PST
Update - Twilio customers may be experiencing SMS delivery failures from Twilio to du and Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Feb 28, 12:41 PST
Update - Twilio customers may be experiencing SMS delivery failures from Twilio to du and Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 28, 10:41 PST
Identified - Twilio customers may be experiencing SMS delivery failures from Twilio to du and Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Feb 28, 09:42 PST
Investigating - Twilio customers may be experiencing SMS delivery failures from Twilio to du and Etisalat network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Feb 28, 09:28 PST
Feb 28, 2026
United Kingdom Account Security Carrier Partner Maintenance - Vodafone
Completed - The scheduled maintenance has been completed.
Feb 28, 18:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 12:45 PST
Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 28 February 2026 at 12:45 PST until 28 February 2026 at 18:00 PST. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



Impacted Products: Legacy Identity MatchAndAttributes, Lookup SIM Swap, Lookup Identity Match
Feb 26, 02:03 PST
SMS Delivery Delays from Twilio to MobiFone Vietnam
Resolved - The incident has been resolved and SMS delivery from Twilio to MobiFone network subscribers in Vietnam is operating normally.
Feb 28, 15:02 PST
Update - We have observed a recovery in SMS delivery from Twilio to MobiFone network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 28, 14:21 PST
Monitoring - We have observed a recovery in SMS delivery from Twilio to MobiFone network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 28, 12:21 PST
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to MobiFone network subscribers in Vietnam. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 28, 10:20 PST
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to MobiFone network subscribers in Vietnam. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Feb 28, 09:22 PST
Investigating - We are experiencing SMS delivery delays when sending messages to MobiFone network subscribers in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Feb 28, 08:27 PST
SMS Delivery Delays and Failures from Twilio to Ncell Nepal
Resolved - We are no longer experiencing SMS delivery delays and failures when sending messages from Twilio to Ncell network subscribers in Nepal. This incident has been resolved.
Feb 28, 09:01 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to from Twilio to Ncell network subscribers in Nepal. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 28, 07:02 PST
Update - We continue to experience SMS delivery delays and failures from Twilio to Ncell network subscribers in Nepal. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 28, 05:46 PST
Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Ncell network subscribers in Nepal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Feb 28, 03:46 PST
SMS Delivery Delays and Failures from Twilio to MTS Kazakhstan
Resolved - The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Kazakhstan is operating normally.
Feb 28, 08:44 PST
Update - We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 1 hour or as soon as more information becomes available.
Feb 28, 07:48 PST
Monitoring - We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 28, 05:48 PST
Update - We continue to experience SMS Delivery Delays and Failures to MTS Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Feb 28, 04:01 PST
Investigating - We are experiencing SMS Delivery Delays and Failures to MTS Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Feb 28, 03:09 PST
Twilio Interconnect Maintenance
Completed - The scheduled maintenance has been completed.
Feb 28, 05:32 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 22:01 PST
Scheduled - Twilio will conduct a planned maintenance from 27 February 2026 at 22:00 PST until 28 February 2026 at 05:30 PST on the Twilio Network. During the maintenance window there could be intermittent impact on Interconnect services to and from the US connecting through Twilio’s US2/San Jose edge location.
Jan 26, 17:02 PST
Twilio Messaging Maintenance
Completed - The scheduled maintenance has been completed.
Feb 28, 05:31 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 22:02 PST
Scheduled - Twilio will conduct a planned maintenance from 27 February 2026 at 22:00 PST until 28 February 2026 at 05:30 PST on the Twilio Network. During the maintenance window there could be intermittent message delivery failures and delivery delays to and from the US connecting through Twilio’s US2/San Jose edge location.
Jan 26, 16:54 PST
Twilio Voice Maintenance
Completed - The scheduled maintenance has been completed.
Feb 28, 05:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 22:00 PST
Scheduled - Twilio will conduct a planned maintenance from 27 February 2026 at 22:00 PST until 28 February 2026 at 05:30 PST on the Twilio Network. During the maintenance window there could be intermittent impact on calls to and from the US connecting through Twilio’s US2/San Jose edge location.
Jan 26, 16:19 PST
Feb 27, 2026
SMS Delivery Delays and Failures from a Subset of Twilio Phone Numbers to Multiple Networks in India
Resolved - We are no longer experiencing SMS delivery delays and failures from Twilio Phone Numbers to networks in India. This incident has been resolved.
Feb 27, 22:24 PST
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 27, 20:35 PST
Update - We continue to experience SMS delivery delays and failures from a subset of Twilio phone numbers to multiple networks in India. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Feb 27, 20:30 PST
Investigating - We are experiencing SMS delivery delays and failures from a subset of Twilio phone numbers to multiple networks in India. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Feb 27, 19:35 PST
Unable to Create Campaigns via Console
Resolved - The issues when creating new campaigns for accounts and subaccounts via Console has been resolved and the service is operating normally at this time.
Feb 27, 14:59 PST
Monitoring - Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 27, 12:58 PST
Update - We are experiencing Issues when creating new campaigns for accounts and subaccounts via Console. Error is displayed: "There was an error while processing your request, please try again. Error details: undefined." Our engineers are working internally to resolve this issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Feb 27, 11:53 PST
Identified - We are experiencing Issues when creating new campaigns for accounts and subaccounts via Console. Error is displayed: "There was an error while processing your request, please try again. Error details: undefined." Our engineers are working internally to resolve this issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Feb 27, 11:12 PST
Investigating - Our monitoring systems have detected a potential issue with registering new campaigns from the Twilio console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Feb 27, 10:26 PST
SMS Delivery Failures from Twilio to A1 Slovenia
Resolved - We are no longer experiencing SMS delivery failures from Twilio to A1 network subscribers in Slovenia. This incident has been resolved.
Feb 27, 14:39 PST
Monitoring - We are observing successful SMS delivery failures from Twilio to A1 network subscribers in Slovenia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Feb 27, 12:42 PST
Update - Twilio customers may be experiencing SMS delivery failures from Twilio to A1 network subscribers in Slovenia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 27, 10:55 PST
Identified - Twilio customers may be experiencing SMS delivery failures from Twilio to A1 network subscribers in Slovenia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Feb 27, 10:00 PST
Investigating - Twilio customers may be experiencing SMS delivery failures from Twilio to A1 network subscribers in Slovenia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Feb 27, 09:25 PST
Automated Alert: No Customer Impact
Resolved - We have fully investigated the issue impacting account deletions involving shared A2P 10dlc Brands with other accounts, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
Feb 27, 14:36 PST
Investigating - We have identified an issue impacting Account deletions involving shared A2P 10dlc Brands with other accounts. Until we post an update, please refrain from deleting accounts if they have brands shared with other accounts.
Feb 27, 13:43 PST
Elevated Error Rates in Connect App
Resolved - The elevated error rates in Connect App issue has been resolved and the service is operating normally at this time.
Feb 27, 13:55 PST
Monitoring - The Connect App is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Feb 27, 11:33 PST
Update - We are continuing to investigate this issue.
Feb 27, 10:49 PST
Update - We are currently investigating increased error rates affecting the Connect App. Customers may experience potential errors when using the application. Our engineering teams have identified a drop in success rates due to elevated traffic and are actively working to mitigate the impact. We will provide update in 1 hour or as more information becomes available. Thank you for your patience as we work to resolve this issue.
Feb 27, 10:39 PST
Investigating - Our monitoring systems have detected a potential issue with increased traffic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Feb 27, 10:36 PST
User Authentication Identity SNA and Gateway API Errors for T-Mobile in United States
Resolved - Our engineers have monitored the fix and confirmed the issue with User Authentication Identity SNA missing redirects for T-Mobile in the United States has been resolved. All services are now operating normally at this time.
Feb 27, 12:25 PST
Monitoring - We have observed a recovery in User Authentication Identity for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 27, 10:31 PST
Update - Twilio customers may be experiencing User Authentication Identity SNA and Gateway API failure increases in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 27, 08:39 PST
Investigating - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Feb 27, 07:39 PST
Issues with TaskRouter and Flex Insights and Routing
Resolved - We have fully investigated the issue regarding customers using taskrouter and flex would have delays in routing of calls and messages to agents and have now resolved the issue.
Feb 27, 11:18 PST
Identified - Our engineers have identified an issue, customers using taskrouter and flex would have delays in routing of calls and messages to agents. Insights data in taskrouter and flex insights may be incomplete. We working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Feb 27, 11:08 PST
Mexico SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Feb 27, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 20:01 PST
Scheduled - Our SMS carrier partner in Mexico is conducting a planned maintenance from 26 February 2026 at 20:00 PST until 27 February 2026 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Mexico handsets via subset of Mexico long codes.
Feb 20, 16:38 PST
Feb 26, 2026
Twilio Studio - Maintenance
Completed - The scheduled maintenance has been completed.
Feb 26, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 20:00 PST
Scheduled - We’re conducting a planned maintenance in US1 between 8:00 pm and 11:00 pm Pacific Time on 02/26/2026. During the maintenance window, customers may find some errors noticed on the UI and/or on direct API requests while saving the Studio flows for 3 to 5 seconds. We do not envision any run time execution impact for our Customers. We do have retries in place as well along with error messages to prompt users to retry.
Feb 17, 06:34 PST
US SMS and MMS Carrier Maintenance - Small US Carriers
Completed - The scheduled maintenance has been completed.
Feb 26, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 19:00 PST
Scheduled - A subset of small networks in the US are conducting an emergency maintenance from 26 February 2026 at 19:00 PST until 26 February 2026 at 21:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to small US carriers handsets when sending via long codes, short codes and toll free numbers.
Feb 23, 15:30 PST
United Kingdom Account Security Carrier Partner Maintenance - Vodafone
Completed - The scheduled maintenance has been completed.
Feb 26, 19:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 14:45 PST
Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 26 February 2026 at 14:45 PST until 26 February 2026 at 19:30 PST. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



Impacted Products: Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Feb 26, 00:55 PST
SMS Delivery Delays from Twilio to Claro Chile
Resolved - We are no longer experiencing SMS delivery delays when sending messages from Twilio to Claro network subscribers in Chile. This incident has been resolved.
Feb 26, 18:02 PST
Update - We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 26, 16:06 PST
Monitoring - We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 26, 14:18 PST
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Feb 26, 13:27 PST
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Feb 26, 13:17 PST
SMS Delivery Delays from a Subset of Twilio Short Codes to Union Telecom network in  United States
Resolved - The incident has been resolved and SMS delivery delays from a subset of Twilio Short Codes to Union Telecom network subscribers in the United States is operating normally.
Feb 26, 17:11 PST
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Union Telecom network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 26, 15:10 PST
Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Union Telecom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 26, 13:39 PST
Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Union Telecom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Feb 26, 12:42 PST
Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Union Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Feb 26, 12:37 PST
SMS Delivery Delays from Twilio to Orange Cameroon
Resolved - The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Cameroon is operating normally.
Feb 26, 16:59 PST
Update - We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 26, 15:12 PST
Update - We are observing recovery in SMS delivery delays from Twilio to Orange network subscribers in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Feb 26, 13:37 PST
Monitoring - We are observing recovery in SMS delivery delays from Twilio to Orange network subscribers in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available..
Feb 26, 11:52 PST
Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 26, 09:57 PST
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Feb 26, 08:57 PST
Russia SMS Carrier Maintenance - Tele2
Completed - The scheduled maintenance has been completed.
Feb 26, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 12:00 PST
Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 26 February 2026 at 12:00 PST until 26 February 2026 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS from Tele2 Russia handsets.
Feb 19, 10:20 PST
Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

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