SMS Delivery Delays to Multiple MTN Networks in African Countries

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Multiple MTN Networks in African Countries. This incident has been resolved.
Posted Oct 23, 2025 - 10:50 PDT

Update

We continue observing recovery in SMS delivery delays when sending messages to Multiple MTN Networks in African Countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 23, 2025 - 08:45 PDT

Update

We continue observing recovery in SMS delivery delays when sending messages to Multiple MTN Networks in African Countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 23, 2025 - 06:55 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Multiple MTN Networks in African Countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 23, 2025 - 04:57 PDT

Update

We continue to experience SMS delivery delays when sending messages to Multiple MTN Networks in African Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 23, 2025 - 02:57 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Multiple MTN Networks in African Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 23, 2025 - 01:57 PDT
This incident affected: CARRIER NETWORK (SMS, Europe).