Inbound Call Failures to a Subset of Twilio Phone Numbers in Portugal

Incident Report for Twilio

Resolved

We are no longer experiencing inbound call failures to a subset of Twilio phone numbers in Portugal. This incident has been resolved.

Posted Sep 11, 2024 - 07:33 PDT

Monitoring

We have started seeing recovery for inbound call failures to a subset of Twilio phone numbers Portugal We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 11, 2024 - 05:50 PDT

Investigating

We are observing inbound call failures to a subset of Twilio phone numbers Portugal. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 11, 2024 - 04:43 PDT

This incident affected: CARRIER NETWORK (Voice, Europe).