The incident has been resolved and SMS delivery from Twilio to Dukagjini network subscribers in Kosovo is operating normally.
Posted Aug 21, 2026 - 20:13 PDT
Monitoring
We have observed a recovery in SMS delivery from Twilio to Dukagjini network subscribers in Kosovo and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 21, 2026 - 18:12 PDT
Update
Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjjni network subscribers in Kosovo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Aug 21, 2026 - 16:58 PDT
Update
Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjjni network subscribers in Kosovo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Aug 21, 2026 - 12:57 PDT
Update
Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjjni network subscribers in Kosovo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 21, 2026 - 10:49 PDT
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjjni network subscribers in Kosovo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 21, 2026 - 09:48 PDT
This incident affected: CARRIER NETWORK (SMS, Europe).