SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Robi Bangladesh

Incident Report for Twilio

Update

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to Robi network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 07, 2026 - 02:53 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to Robi network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 07, 2026 - 01:53 PDT

This incident affects: CARRIER NETWORK (SMS, APAC).