SMS Delivery Delays from Twilio to AT&T Mexico

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to AT&T network subscribers in Mexico is operating normally.
Posted Sep 08, 2026 - 00:24 PDT

Monitoring

We have observed a recovery in SMS delivery delays from Twilio to AT&T network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 07, 2026 - 22:17 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team has identified the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 07, 2026 - 20:57 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team has identified the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 07, 2026 - 18:56 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team has identified the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 07, 2026 - 18:49 PDT

Identified

Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 07, 2026 - 18:47 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 07, 2026 - 17:54 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).