We are no longer experiencing issues with inbound SMS messages to a subset of Twilio phone numbers in Australia. This incident has been resolved.
Posted Feb 04, 2026 - 22:40 PST
Monitoring
We have started seeing recovery for the issue causing inbound SMS messages not being received by a subset of Twilio phone numbers in Australia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 04, 2026 - 20:46 PST
Update
Our engineers have identified the issue causing inbound SMS messages not being received by a subset of Twilio phone numbers in Australia and are continuing working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Feb 04, 2026 - 11:05 PST
Update
Our engineers have identified the issue causing inbound SMS messages not being received by a subset of Twilio phone numbers in Australia and are continuing working to deploy a fix. We expect to provide another update in 16 hours or as soon as more information becomes available.
Posted Feb 03, 2026 - 16:14 PST
Update
Our engineers have identified the issue causing inbound SMS messages not being received by a subset of Twilio phone numbers in Australia and are continuing working to deploy a fix. We expect to provide another update in 8 hours or as soon as more information becomes available.
Posted Feb 03, 2026 - 07:20 PST
Identified
Our engineers have identified the issue causing inbound SMS messages not being received by a subset of Twilio phone numbers in Australia and are working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Feb 03, 2026 - 03:21 PST
Update
We continue to investigate an issue where inbound SMS messages are not being received by a subset of Twilio phone numbers in Australia. Our engineering teams have been engaged and currently investigating. We will provide updates in 2 hours or as soon as more information becomes available.
Posted Feb 03, 2026 - 01:33 PST
Investigating
We are currently investigating an issue where inbound SMS messages are not being received by a subset of Twilio phone numbers in Australia. Our engineering teams has been engaged and currently investigating. We will provide updates in 1 hour or as soon as more information becomes available.
Posted Feb 03, 2026 - 00:40 PST
This incident affected: CARRIER NETWORK (SMS, APAC).