Messaging Insights Degraded Behavior on Cyber Monday

Incident Report for Twilio

Resolved

Twilio Messaging Insights was degraded for 5 minutes between 11:18 and 11:24 Pacific Time on 12/1/2025. During this period of time customers may have experienced errors loading charts and tables in Messaging Insights. The issue has now been resolved.
Posted Dec 08, 2025 - 13:25 PST