We are no longer experiencing delivery report delays when sending to GCI-Chat in United States of America via a subset of Shortcodes. This incident has been resolved.
Posted Jun 20, 2025 - 14:48 PDT
Monitoring
We are observing recovery in delivery report delays when sending to GCI-Chat in United States of America via a subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 20, 2025 - 12:48 PDT
Update
We continue to experience SMS delivery report delays to GCI-Chat in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Jun 20, 2025 - 05:55 PDT
Update
We continue to experience SMS delivery report delays to GCI-Chat in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Jun 20, 2025 - 02:14 PDT
Update
We continue to experience SMS delivery report delays to GCI-Chat in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 20, 2025 - 00:18 PDT
Investigating
We are experiencing SMS delivery report delays to GCI-Chat in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 19, 2025 - 23:25 PDT
This incident affected: CARRIER NETWORK (SMS Short Code, North America).