SMS Delivery Failures to Chile for a Subset of Longcodes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures when sending messages to Chile for a subset of Long codes. This incident has been resolved.
Posted Jun 25, 2025 - 01:38 PDT

Monitoring

We are observing successful SMS delivery when sending messages to Chile for a subset of Long codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Jun 24, 2025 - 01:38 PDT

Update

We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Jun 23, 2025 - 15:20 PDT

Update

We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Jun 22, 2025 - 15:16 PDT

Update

We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Jun 21, 2025 - 15:21 PDT

Update

We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Jun 20, 2025 - 15:23 PDT

Update

We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Jun 19, 2025 - 15:24 PDT

Update

We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Posted Jun 18, 2025 - 23:41 PDT

Update

We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Posted Jun 18, 2025 - 15:41 PDT

Update

We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Jun 18, 2025 - 12:10 PDT

Update

We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 18, 2025 - 10:30 PDT

Investigating

We are experiencing SMS delivery failures when sending messages to Chile for a subset of Longcodes . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 18, 2025 - 09:35 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).