We are no longer experiencing outbound call quality issues from a subset of Twilio's Phone Numbers in Brazil. This incident is resolved.
Posted Dec 12, 2025 - 15:03 PST
Monitoring
We are observing recovery with outbound call quality issues from a subset of Twilio's Phone Numbers in Brazil. We will continue to monitor the issue to ensure a full recovery, and provide another update in 2 hours.
Posted Dec 12, 2025 - 13:04 PST
Update
We are continuing to investigate outbound call quality issues from a subset of Twilio's Phone Numbers in Brazil. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Dec 11, 2025 - 13:14 PST
Update
We are continuing to investigate outbound call quality issues from a subset of Twilio's Phone Numbers in Brazil. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Dec 10, 2025 - 13:14 PST
Update
We are continuing to investigate outbound call quality issues from a subset of Twilio's Phone Numbers in Brazil. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Dec 10, 2025 - 13:14 PST
Update
We are continuing to investigate outbound call quality issues from a subset of Twilio's Phone Numbers in Brazil. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 16 hours or as soon as more information becomes available.
Posted Dec 09, 2025 - 19:22 PST
Update
We are continuing to investigate outbound call quality issues from a subset of Twilio's Phone Numbers in Brazil. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 8 hours or as soon as more information becomes available.
Posted Dec 09, 2025 - 11:19 PST
Update
We are continuing to investigate outbound call quality issues from a subset of Twilio's Phone Numbers in Brazil. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Dec 09, 2025 - 07:22 PST
Investigating
We are continuing to investigate outbound call quality issues from a subset of Twilio's Phone Numbers in Brazil. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 2 hour or as soon as more information becomes available.
Posted Dec 09, 2025 - 04:03 PST
Update
We have started seeing recovery for outbound call quality from a subset of Twilio's phone numbers in Brazil. We will continue to monitor to ensure a full recovery. We expect to provide another update in 4 hours or as soon as more information becomes available
Posted Dec 09, 2025 - 00:15 PST
Monitoring
We have started seeing recovery for outbound call quality from a subset of Twilio's phone numbers in Brazil. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available
Posted Dec 08, 2025 - 23:22 PST
Update
We are still investigating outbound call quality issues from a subset of Twilio's Phone Numbers in Brazil. Our engineering team will continue working with our carrier partners to resolve this. We expect to provide another update in 8 hours or as soon as more information becomes available.
Posted Dec 08, 2025 - 16:15 PST
Update
We are still investigating outbound call quality issues from a subset of Twilio's Phone Numbers in Brazil. Our engineering team will continue working with our carrier partners to resolve this. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Dec 08, 2025 - 12:15 PST
Update
We are continue investigating outbound call quality issues from a subset of Twilio's Phone Numbers in Brazil. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 08, 2025 - 10:15 PST
Investigating
We are investigating outbound call quality issues from a subset of Twilio's Phone Numbers in Brazil. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 08, 2025 - 08:55 PST
This incident affected: CARRIER NETWORK (Voice, Latin America).