MMS Delivery Delays and Failures to Rogers Wireless Network in Canada

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays when sending messages to Rogers Wireless Network in Canada. This incident has been resolved.
Posted Oct 21, 2025 - 23:16 PDT

Monitoring

We are observing recovery in MMS delivery delays when sending messages to Rogers Wireless Network in Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 21, 2025 - 21:36 PDT

Update

We continue to experience MMS delivery delays when sending messages to Rogers Wireless Network in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 21, 2025 - 18:49 PDT

Update

We continue to experience MMS delivery delays when sending messages to Rogers Wireless Network in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 21, 2025 - 17:02 PDT

Investigating

We continue to experience MMS delivery delays when sending messages to Rogers Wireless Network in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 21, 2025 - 16:13 PDT

Monitoring

We are observing recovery in MMS delivery delays when sending messages to Rogers Wireless Network in Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 21, 2025 - 14:19 PDT

Update

We are continue to experience MMS delivery delays when sending messages to Rogers Wireless Network in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 21, 2025 - 12:34 PDT

Investigating

We are experiencing MMS delivery delays when sending messages to Rogers Wireless Network in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 21, 2025 - 11:42 PDT
This incident affected: CARRIER NETWORK (MMS Long Code, North America, MMS Short Code, North America, MMS Toll-Free, North America).