The incident has been resolved and MMS delivery from a subset of Twilio Phone Numbers to the United States is operating normally.
Posted Apr 20, 2026 - 06:48 PDT
Update
We have observed a recovery in MMS delivery from a subset of Twilio Phone Numbers to the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Apr 20, 2026 - 06:23 PDT
Monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Phone Numbers to the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Apr 20, 2026 - 04:21 PDT
Investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Phone Numbers to the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Apr 20, 2026 - 03:28 PDT
This incident affected: CARRIER NETWORK (MMS Long Code, North America, MMS Short Code, North America, MMS Toll-Free, North America) and ZIPWHIP MESSAGING (MMS Long Code, North America, MMS Toll-Free, North America).