Unified Profiles Configuration Degraded

Incident Report for Twilio

Resolved

The issue affecting issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections has been resolved, and the service is functioning normally at this time.
Posted Jun 02, 2026 - 12:32 PDT

Update

We’ve identified an issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections. Our teams have identified the root cause, and are in the process of deploying a fix. We will update within the next 60 minutes.
Posted Jun 02, 2026 - 12:21 PDT

Identified

We've identified an issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections. Our teams are actively working to address this
Posted Jun 02, 2026 - 11:32 PDT

Update

We've identified an issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections. Our teams are actively working to address this
Posted Jun 02, 2026 - 11:30 PDT

Investigating

Our monitoring systems have detected a potential issue with unified profiles. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Posted Jun 02, 2026 - 11:01 PDT