Canada Account Security Service Partner Maintenance

Scheduled Maintenance Report for Twilio

Completed

The scheduled maintenance has been completed.
Posted Jan 30, 2026 - 03:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 29, 2026 - 23:00 PST

Scheduled

Our service partner is conducting an emergency maintenance from 29 January 2026 at 23:00 PST until 30 January 2026 at 03:00 PST. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Bell Canada, Rogers Canada.



Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Posted Jan 29, 2026 - 11:28 PST
This scheduled maintenance affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup Line Type Intelligence [Twilio API], Lookup SIM Swap).
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