SMS Delivery Failures for a subset of Short Codes to Fibernetics Network in Canada

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery Fibernotics network in Canada. This incident has been resolved.
Posted Feb 03, 2026 - 09:31 PST

Monitoring

We are observing successful SMS delivery Fibernotics network in Canada. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 03, 2026 - 07:42 PST

Update

We are continuing to investigate this issue.
Posted Feb 03, 2026 - 00:11 PST

Update

We continue experiencing SMS delivery failures for a subset of Short Codes to Fibernetics network in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Posted Feb 02, 2026 - 23:59 PST

Update

We continue experiencing SMS delivery failures for a subset of Short Codes to Fibernetics network in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Posted Feb 02, 2026 - 15:59 PST

Update

We continue experiencing SMS delivery failures for a subset of Short Codes to Fibernetics network in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Feb 02, 2026 - 12:04 PST

Update

We continue experiencing SMS delivery failures to Fibernotics network in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 02, 2026 - 09:51 PST

Investigating

We are experiencing SMS delivery failures to Fibernotics network in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Feb 02, 2026 - 08:51 PST
This incident affected: CARRIER NETWORK (SMS Long Code, North America).