The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to affected networks in India is operating normally.
Posted Sep 05, 2026 - 13:46 PDT
Update
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 05, 2026 - 12:16 PDT
Monitoring
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 05, 2026 - 12:12 PDT
Identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 05, 2026 - 12:09 PDT
Investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 05, 2026 - 11:57 PDT
This incident affected: CARRIER NETWORK (SMS, APAC).