SMS Delivery Delays and Failures To Telefonica in Costa Rica

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures to Telefonica in Costa Rica. This incident is resolved.
Posted Dec 12, 2025 - 15:11 PST

Monitoring

We are observing recovery with SMS delivery delays and failures to Telefonica in Costa Rica. We will continue to monitor the incident to ensure a full recovery, and provide another update in 2 hours.
Posted Dec 12, 2025 - 13:11 PST

Update

We continue to experience SMS delivery delays and failures to Telefonica in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Dec 12, 2025 - 09:32 PST

Update

We continue to experience SMS delivery delays and failures to Telefonica in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 12, 2025 - 07:31 PST

Update

We are experiencing SMS delivery delays and failures to Telefonica in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 12, 2025 - 06:31 PST

Investigating

Our monitoring systems have detected a potential issue SMS delivery delays and failures to Telefonica in Costa Rica. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Dec 12, 2025 - 06:23 PST
This incident affected: CARRIER NETWORK (SMS, Latin America).