The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States is operating normally.
Posted Mar 05, 2026 - 18:42 PST
Update
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 05, 2026 - 17:16 PST
Monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 05, 2026 - 15:16 PST
Update
We are continuing to experience SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 05, 2026 - 13:18 PST
Investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 05, 2026 - 12:10 PST
This incident affected: CARRIER NETWORK (MMS Long Code, North America).