Canada Account Security Service Partner Maintenance

Scheduled Maintenance Report for Twilio

Completed

The scheduled maintenance has been completed.

Posted Aug 25, 2026 - 01:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 24, 2026 - 21:00 PDT

Scheduled

Our service partner is conducting a planned maintenance from 24 August 2026 at 21:00 PDT until 25 August 2026 at 01:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]

Posted Aug 20, 2026 - 13:14 PDT

This scheduled maintenance affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup Line Type Intelligence [Twilio API], Lookup SIM Swap).