MMS Delivery Delays From Twilio to Altice United States

Incident Report for Twilio

Resolved

The incident has been resolved and MMS delivery from Twilio to Altice network subscribers in the United States is operating normally.
Posted Mar 01, 2026 - 20:20 PST

Monitoring

We have observed a recovery in MMS delivery from Twilio to Altice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 01, 2026 - 18:21 PST

Update

Twilio customers may be experiencing MMS delivery delays from Twilio to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Mar 01, 2026 - 14:21 PST

Update

Twilio customers may be experiencing MMS delivery delays from Twilio to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 01, 2026 - 12:24 PST

Investigating

Twilio customers may be experiencing MMS delivery delays from Twilio to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 01, 2026 - 11:43 PST
This incident affected: CARRIER NETWORK (MMS Long Code, North America).