Increased Delays in Transcription Completion

Incident Report for Twilio

Resolved

Transcription delays has been resolved and are operating normally at this time.
Posted Jan 29, 2026 - 14:29 PST

Monitoring

Transcription completion are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Jan 29, 2026 - 13:58 PST

Update

We are investigating delays in Transcription Completion. We expect to provide another update in 1 Hour or as soon as more information becomes available
Posted Jan 29, 2026 - 13:40 PST

Update

We are investigating delays in Transcription Completion. We expect to provide another update in 1 Hour or as soon as more information becomes available
Posted Jan 29, 2026 - 13:38 PST

Investigating

We are investigating delays in Transcription Completion. We expect to provide another update in 1 Hour or as soon as more information becomes available
Posted Jan 29, 2026 - 13:21 PST
This incident affected: PROGRAMMABLE VOICE US1 (Intelligence US1).