Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers

Incident Report for Twilio

Resolved

The incident has been resolved and voice calls from network subscribers in Austria to a subset of Twilio Austria Phone Numbers are operating normally.
Posted Oct 15, 2026 - 16:11 PDT

Monitoring

We have observed a recovery in voice calls from network subscribers to Twilio Austria Mobile Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 15, 2026 - 14:07 PDT

Update

Twilio customers may be experiencing voice call failures from network subscribers in Austria to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 15, 2026 - 13:15 PDT

Identified

Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Austria Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 15, 2026 - 12:10 PDT

Investigating

Twilio customers may be experiencing voice call failures from network subscribers in Austria to a subset of Twilio Austria Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 15, 2026 - 11:08 PDT
This incident affected: CARRIER NETWORK (Voice, Europe).