The incident has been resolved and User Authentication Identity SNA failure increase for Indosat in Indonesia is operating normally.
Posted Aug 03, 2026 - 09:56 PDT
Monitoring
We have observed a recovery in User Authentication Identity SNA failure increase for Indosat in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 03, 2026 - 07:53 PDT
Update
Twilio customers may be experiencing User Authentication Identity SNA failure increase for Indosat in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Aug 03, 2026 - 05:59 PDT
Update
Twilio customers may be experiencing User Authentication Identity SNA failure increase for Indosat in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Aug 03, 2026 - 01:53 PDT
Update
Twilio customers may be experiencing User Authentication Identity SNA failure increase for Indosat in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 02, 2026 - 23:53 PDT
Identified
Twilio customers may be experiencing User Authentication Identity SNA failure increase for Indosat in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 02, 2026 - 22:48 PDT
This incident affected: CARRIER NETWORK (Verify Silent Network Auth).