Numbers Database Upgrade

Scheduled Maintenance Report for Twilio

Completed

We are canceling this scheduled maintenance ahead of the scheduled timeframes. A new maintenance window will be scheduled and communicated at a later date to upgrade the Numbers Database.
Posted Jul 29, 2026 - 09:51 PDT

Scheduled

Twilio will conduct planned maintenance to upgrade the Numbers Database for two hours from from 29 July 2026 at 4:30 PDT until 29 July 2026 at 6:30 PDT.

During this maintenance window, customers may experience intermittent issues with the following journeys:

1. Phone Number Purchasing (US1): Requests to purchase long code numbers may fail intermittently. Affected requests will return an HTTP 400 status code and Error Code 21422 (Number not available).
2. Number Configuration (IE1/AU1): Configuration updates for phone numbers purchased or transferred during this maintenance window will fail. These requests will return an HTTP 404 status code.
Posted Jul 28, 2026 - 12:24 PDT
This scheduled maintenance affected: PHONE NUMBERS.