SMS Delivery Delays from Twilio to Econet Burundi

Incident Report for Twilio

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Aug 04, 2026 - 08:21 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Posted Aug 03, 2026 - 16:21 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Aug 03, 2026 - 08:20 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Aug 03, 2026 - 04:20 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 03, 2026 - 02:20 PDT

Identified

Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 03, 2026 - 01:18 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 03, 2026 - 00:01 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 02, 2026 - 23:01 PDT
This incident affects: CARRIER NETWORK (SMS, Middle East & Africa).