SMS Delivery Report Delays to Globe Network in Philippines

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays to the Globe Network in the Philippines. This incident has been resolved.
Posted Dec 09, 2025 - 00:08 PST

Monitoring

We are observing recovery in delivery report delays to the Globe Network in the Philippines. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 08, 2025 - 22:51 PST

Update

We are continuing to experience delays in receiving message delivery reports to the Globe Network in the Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 08, 2025 - 21:26 PST

Investigating

We are experiencing delays in receiving message delivery reports to the Globe Network in the Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 08, 2025 - 20:30 PST
This incident affected: CARRIER NETWORK (SMS, APAC).