The incident has been resolved and SMS delivery from Mexico to a subset of Twilio Short Codes is operating normally.
Posted Jun 03, 2026 - 16:05 PDT
Monitoring
We have observed a recovery in SMS delivery from Mexico to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 03, 2026 - 14:27 PDT
Identified
Twilio customers may be experiencing SMS delivery delays from Mexico to a subset of Twilio Short Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 03, 2026 - 14:19 PDT
Investigating
Twilio customers may be experiencing SMS delivery delays from Mexico to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 03, 2026 - 13:44 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).