SMS Delivery Failures To Multiple Networks In Colombia

Incident Report for Twilio

Resolved

We are no longer experiencing MMS/SMS delivery failures to Multiple Networks In Colombia. This incident has been resolved.

Posted May 05, 2025 - 00:24 PDT

Monitoring

We are observing successful SMS delivery to Multiple Networks In Colombia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 04, 2025 - 23:24 PDT

Investigating

We are experiencing SMS delivery failures to Multiple Networks In Colombia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 04, 2025 - 22:24 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).