The incident has been resolved and SMS delivery from Twilio to Etisalat and Du network subscribers in the United Arab Emirates is operating normally.
Posted Oct 13, 2026 - 01:33 PDT
Monitoring
We have observed a recovery in SMS delivery from Twilio to Etisalat and Du network subscribers in the United Arab Emirates and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 12, 2026 - 23:28 PDT
Update
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Etisalat and Du network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 12, 2026 - 23:18 PDT
Update
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Etisalat and Du network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 30 minutes or as soon as more information becomes available.
Posted Oct 12, 2026 - 22:48 PDT
Investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Etisalat and Du network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 15 minutes or as soon as more information becomes available.
Posted Oct 12, 2026 - 22:32 PDT
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).