The incident has been resolved and SMS delivery from Twilio to Hi3G network subscribers in Italy is operating normally.
Posted Oct 03, 2026 - 04:22 PDT
Update
We have observed a recovery in SMS delivery from Twilio to Hi3G network subscribers in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 03, 2026 - 01:21 PDT
Monitoring
We have observed a recovery in SMS delivery from Twilio to Hi3G network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 02, 2026 - 23:15 PDT
Update
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Hi3G network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Oct 02, 2026 - 22:31 PDT
Update
Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Hi3G network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 02, 2026 - 18:31 PDT
Update
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Hi3G network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 02, 2026 - 16:31 PDT
Identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Hi3G network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 02, 2026 - 15:22 PDT
Investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Hi3G network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 02, 2026 - 14:48 PDT
This incident affected: CARRIER NETWORK (SMS, Europe).