The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Cellcom network subscribers in the United States is operating normally.
Posted Oct 27, 2026 - 14:08 PDT
Update
We have observed a recovery in MMS delivery from Twilio Long Codes to Cellcom network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
Posted Oct 27, 2026 - 14:00 PDT
Update
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Cellcom network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Oct 27, 2026 - 05:59 PDT
Update
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Cellcom network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 27, 2026 - 01:59 PDT
Monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Cellcom network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 26, 2026 - 23:58 PDT
Update
Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Long Codes to Cellcom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Oct 26, 2026 - 20:35 PDT
Update
Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Long Codes to Cellcom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 26, 2026 - 16:35 PDT
Update
Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Long Codes to Cellcom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 26, 2026 - 14:34 PDT
Identified
Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Long Codes to Cellcom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 26, 2026 - 13:34 PDT
Investigating
Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Long Codes to Cellcom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 26, 2026 - 13:29 PDT
This incident affected: CARRIER NETWORK (MMS Long Code, North America) and ZIPWHIP MESSAGING (MMS Long Code, North America).