SMS Delivery Delays to TelCel Network in Mexico
Incident Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to TelCel Network in Mexico. This incident has been resolved.
Posted Sep 10, 2024 - 01:58 PDT
Monitoring
We are observing recovery in SMS delivery delays when sending messages to TelCel network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 10, 2024 - 00:04 PDT
Update
We are still experiencing SMS delivery delays when sending messages to TelCel network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 09, 2024 - 21:53 PDT
Update
We continue to experience SMS delivery delays when sending messages to TelCel network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 09, 2024 - 20:00 PDT
Investigating
We are experiencing SMS delivery delays when sending messages to TelCel network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 09, 2024 - 19:07 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).