SMS Delivery Delays from Twilio to Proximus Belgium

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to Proximus network subscribers in Belgium is operating normally.
Posted Sep 27, 2026 - 22:30 PDT

Update

We have observed a recovery in SMS delivery from Twilio to Proximus network subscribers in Belgium and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 27, 2026 - 21:24 PDT

Monitoring

We have observed a recovery in SMS delivery from Twilio to Proximus network subscribers in Belgium and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 27, 2026 - 19:18 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Proximus network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 27, 2026 - 19:17 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Proximus network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 27, 2026 - 17:16 PDT

Identified

Twilio customers may be experiencing SMS delivery delays from Twilio to Proximus network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 27, 2026 - 16:11 PDT
This incident affected: CARRIER NETWORK (SMS, Europe).