Delayed Messaging Logs and Status Callbacks in IE1 Region

Incident Report for Twilio

Resolved

The data processing delay has been resolved and the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region are operating normally at this time.
Posted Oct 05, 2026 - 04:04 PDT

Monitoring

The data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region is now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 05, 2026 - 03:04 PDT

Update

We are actively investigating a data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 05, 2026 - 02:04 PDT

Investigating

We are actively investigating a data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, and Internally Routed Messages in the Ireland region. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 05, 2026 - 01:50 PDT
This incident affected: PROGRAMMABLE MESSAGING (SMS, Conversations, Messaging Insights, Programmable Messaging API).