SMS Delivery Delays to KDDI Network in Japan

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to the KDDI network in Japan. This incident has been resolved.

Posted Oct 27, 2025 - 07:45 PDT

Monitoring

We are observing recovery in SMS delivery delays SMS delivery delays when sending messages to the KDDI network in Japan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 27, 2025 - 05:47 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to the KDDI network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 27, 2025 - 04:51 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).