The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to affected networks in the United States is operating normally.
Posted Sep 17, 2026 - 13:25 PDT
Monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 17, 2026 - 10:53 PDT
Update
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 17, 2026 - 09:12 PDT
Investigating
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 17, 2026 - 08:11 PDT
This incident affected: CARRIER NETWORK (MMS Short Code, North America).