SMS Delivery Delays and Failures to Nuevatel Network In Bolivia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages to Nuevatel Network in Bolivia. This incident has been resolved.
Posted Dec 10, 2025 - 20:25 PST

Monitoring

We are observing recovery in SMS delivery delays and failures when sending messages to Nuevatel Network in Bolivia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 10, 2025 - 18:52 PST

Update

We are continue experiencing SMS delivery delays and failures when sending messages to Nuevatel Network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Dec 10, 2025 - 11:04 PST

Update

We are continue experiencing SMS delivery delays and failures when sending messages to Nuevatel Network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Dec 10, 2025 - 06:59 PST

Update

We are experiencing SMS delivery delays when sending messages to Nuevatel Network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 10, 2025 - 05:03 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Nuevatel Network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 10, 2025 - 04:06 PST
This incident affected: CARRIER NETWORK (SMS, Latin America).