SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom France

Incident Report for Twilio

Update

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
Posted Sep 13, 2026 - 06:15 PDT

Update

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Sep 12, 2026 - 22:15 PDT

Update

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 12, 2026 - 18:14 PDT

Update

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 12, 2026 - 16:13 PDT

Investigating

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 12, 2026 - 15:08 PDT
This incident affects: CARRIER NETWORK (SMS, Europe).