We are no longer experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. This incident has been resolved.
Posted Mar 04, 2026 - 21:10 PST
Monitoring
We are observing recovery in MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 04, 2026 - 19:24 PST
Update
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Mar 04, 2026 - 15:24 PST
Update
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 04, 2026 - 13:22 PST
Update
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 04, 2026 - 12:16 PST
Investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 04, 2026 - 12:15 PST
This incident affected: CARRIER NETWORK (MMS Long Code, North America).