The incident has been resolved and SMS delivery from network subscribers in France to a subset of Twilio Short Codes is operating normally.
Posted Oct 15, 2026 - 10:20 PDT
Update
We have observed a recovery in SMS delivery from France to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 15, 2026 - 10:08 PDT
Monitoring
We have observed a recovery in SMS delivery from France to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 15, 2026 - 08:08 PDT
Identified
Twilio customers may be experiencing SMS delivery failures from France to a subset of Twilio Short Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 15, 2026 - 07:33 PDT
Investigating
Twilio customers may be experiencing SMS delivery failures from France to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 15, 2026 - 06:40 PDT
This incident affected: CARRIER NETWORK (SMS, Europe).