SMS Delivery Delays to Smart Network in Philippines

Incident Report for Twilio

Resolved

We no longer experience SMS delivery delays to Smart network in Philippines. This incident has been resolved.

Posted Dec 10, 2025 - 21:18 PST

Monitoring

We are observing recovery in SMS delivery delays to Smart network in Philippines. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 10, 2025 - 19:15 PST

Investigating

We are experiencing SMS delivery delays to Smart network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 10, 2025 - 18:17 PST

This incident affected: CARRIER NETWORK (SMS, APAC).