The incident has been resolved and API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom are operating normally.
Posted Oct 11, 2026 - 04:59 PDT
Update
We have observed the recovery in API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 11, 2026 - 00:58 PDT
Monitoring
We have observed the recovery in API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 10, 2026 - 22:58 PDT
Identified
Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom. API transactions may temporarily fail over to secondary methods like SMS OTP. Our team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 10, 2026 - 22:17 PDT
This incident affected: CARRIER NETWORK (Verify Silent Network Auth).