The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries is operating normally.
Posted Jun 07, 2026 - 03:14 PDT
Update
We have observed a recovery in SMS delivery from Twilio to multiple countries and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Jun 07, 2026 - 03:12 PDT
Update
We have observed a recovery in SMS delivery from Twilio to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Jun 06, 2026 - 23:12 PDT
Monitoring
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 06, 2026 - 21:11 PDT
Update
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Jun 06, 2026 - 19:07 PDT
Update
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 06, 2026 - 17:06 PDT
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 06, 2026 - 16:06 PDT
Investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 06, 2026 - 15:33 PDT
This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America, SMS, Latin America, SMS, APAC, SMS, Europe, SMS, Middle East & Africa).