Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in Argentina

Incident Report for Twilio

Update

Twilio customers may be experiencing voice call failures and silent and one-way audio between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Sep 14, 2026 - 16:14 PDT

Update

Twilio customers may be experiencing voice call failures and silent and one-way audio between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Sep 14, 2026 - 14:53 PDT

Update

Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 14, 2026 - 12:13 PDT

Update

Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 14, 2026 - 10:13 PDT

Identified

Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 14, 2026 - 09:12 PDT

Investigating

Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Argentina. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 14, 2026 - 09:00 PDT
This incident affects: CARRIER NETWORK (Voice, Latin America).