MMS Delivery Report Delays to Rogers Wireless Networks in Canada via a Subset of Long Codes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery report delays to Rogers Wireless Networks in Canada. This incident has been resolved.
Posted Oct 22, 2025 - 13:51 PDT

Monitoring

We are observing recovery in MMS delivery report delays to Rogers Wireless Networks in Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 22, 2025 - 11:44 PDT

Update

We are experiencing MMS Delivery Report Delays to Rogers Wireless Networks in Canada via a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 22, 2025 - 10:45 PDT

Investigating

Our monitoring systems have detected a potential issue MMS Delivery Report Delays to Rogers Wireless Networks in Canada. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Oct 22, 2025 - 10:39 PDT
This incident affected: CARRIER NETWORK (MMS Long Code, North America).