The incident has been resolved and User Authentication Identity Gateway API failure increase for EnStream in Canada is operating normally.
Posted Jul 28, 2026 - 11:09 PDT
Update
We have observed a recovery in User Authentication Identity Gateway API failure increase for EnStream in Canada and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Jul 28, 2026 - 09:23 PDT
Monitoring
We have observed a recovery in User Authentication Identity Gateway API failure increase for EnStream in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 28, 2026 - 07:20 PDT
Update
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for EnStream in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Jul 28, 2026 - 03:27 PDT
Update
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for EnStream in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 28, 2026 - 01:26 PDT
Identified
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for EnStream in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 28, 2026 - 00:26 PDT
This incident affected: CARRIER NETWORK (Lookup Identity Match).