We are no longer experiencing SMS delivery delays when sending messages to Surf Telecom Network in Brazil. This incident has been resolved.
Posted Oct 21, 2025 - 11:21 PDT
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Surf Telecom Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 21, 2025 - 09:31 PDT
Update
We are still experiencing SMS delivery delays when sending messages to Surf Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 21, 2025 - 08:13 PDT
Investigating
We are experiencing SMS delivery delays when sending messages to Surf Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 21, 2025 - 07:20 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).