Missing Spam Complaints in Messaging insights dashboard

Incident Report for Twilio

Resolved

Issue with Missing Spam Complaints in Messaging insights dashboard has been resolved and it is operating normally at this time.
Posted Sep 04, 2025 - 10:09 PDT

Update

Our engineers have identified the issue and are in the process of deploying a fix for the missing spam complaints in Messaging Insights dashboard. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Sep 03, 2025 - 16:36 PDT

Update

Our engineers have identified the issue and are testing an application update in preparation to deploy a fix for the Missing Spam Complaints in Messaging insights dashboard. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Sep 02, 2025 - 17:35 PDT

Update

Our engineers have identified the issue and are in the process of deploying a fix for the Missing Spam Complaints in Messaging insights dashboard. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Sep 01, 2025 - 16:37 PDT

Update

Our engineers have identified the issue and are in the process of deploying a fix for the Missing Spam Complaints in Messaging insights dashboard. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Aug 30, 2025 - 16:12 PDT

Update

Our engineers have identified the issue and are in the process of deploying a fix for the Missing Spam Complaints in Messaging insights dashboard. We expect to provide another update in 16 hours or as soon as more information becomes available.
Posted Aug 30, 2025 - 00:28 PDT

Update

Our engineers have identified the issue and are in the process of deploying a fix for the Missing Spam Complaints in Messaging insights dashboard. We expect to provide another update in 8 hours or as soon as more information becomes available.
Posted Aug 29, 2025 - 16:19 PDT

Update

Our engineers have identified the issue and are in the process of deploying a fix for the Missing Spam Complaints in Messaging insights dashboard. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Aug 29, 2025 - 12:22 PDT

Identified

Our engineers have identified the issue with Missing Spam Complaints in Messaging insights dashboard and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 29, 2025 - 10:28 PDT

Investigating

Our engineers have identified an issue with Missing Spam Complaints in Messaging insights dashboard and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 29, 2025 - 09:12 PDT
This incident affected: PROGRAMMABLE MESSAGING (Messaging Insights).